CasaFórumCasinosBetpanda Casino - discussão geral

Betpanda Casino - discussão geral (página 6)

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ruptus

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Olá! Fiz várias apostas em esportes, quando decidi sacar meus ganhos, não recebi meu dinheiro, um dia depois escrevi para o LiveChat para saber o que aconteceu com meu saque, eles responderam que o saque estava sendo processado, perguntei sobre o tempo, eles não me responderam, então pararam de me responder no LiveChat e começaram a fechar o diálogo comigo. Escrevi para eles por e-mail para saber o motivo, eles responderam que o saque estava sendo verificado, aguarde. Também esclareci com eles sobre o tempo, quanto tempo devo esperar? Afinal, já se passaram mais de 48 horas, após esse momento, eles pararam de me responder por e-mail, comecei a escrever para o chat oficial do telegrama BetPanda, que fica no site deles, após várias perguntas do administrador do grupo, simplesmente fui removido do grupo e bloqueado, esse foi meu primeiro saque, joguei neste cassino por vários dias, e foi depois da vitória que não me deixaram sacar meu dinheiro, me ignorando, me removendo do chat do telegrama.

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há um ano
uspt

May I ask if your account is fully verified at this casino and if you had any successful withdrawals there before?

I believe that the communication from the casino side is very important, and I am sorry that here it is really lacking.

Romi
há um ano
uspt

There is no verification on the account, only a confirmed email and a 2FA authenticator, this was my first conclusion, a few days later when I started playing on BetPanda. They stopped answering me by email, and in the casino itself my LiveChat disappeared, there is a button, but when I press it, nothing happens

há um ano
itptus

mesmo depois de eu ter enviado 4600 dólares para a rede errada, eles não responderam mais aos meus e-mails. Pedi uma prova e nunca obtive uma resposta

Traduzido automaticamente:
Romi
há um ano
uspt

there is no news, I can't write to the live chat, because the live chat button stupidly disappeared from the site, and there is simply no response by mail

há um ano
uspt

There is no verification on the account, only a confirmed email and a 2FA authenticator, this was my first conclusion, a few days later when I started playing on BetPanda. They stopped answering me by email, and in the casino itself my LiveChat disappeared, there is a button, but when I press it, nothing happens

há um ano
uspt

So now you just need to await until they verify your withdrawal, right?

I believe that they need to go through your bets to make sure everything is fine before confirming the payment.

Unfortunately, I cannot be sure about this because you played sports and we have no department dealing with those.

Please try to wait a bit more to see how it will go and if there will be any news regarding the withdrawal in the next few days.

Surely let us know if you have any updates.

Also, I noticed that some other players were writing about the live chat not being available to them as well, so I believe that this information could be valuable for our data team. There is an option to inform the person regarding some changes in our review on the bottom of every casino review page. Like this, for example:

file

Feel free to use it any time you find out something; we will really appreciate your help.

Romi
há um ano
uspt

I made only 4 bets, the withdrawal has not come for 5 days, they are ignoring me, I don’t know what happened to my money, and whether they will withdraw it to me at all, they look like scammers

há um ano
itptus

mesmo depois de eu ter enviado 4600 dólares para a rede errada, eles não responderam mais aos meus e-mails. Pedi uma prova e nunca obtive uma resposta

Traduzido automaticamente:
há um ano
uspt

I can see that your complaint is still ongoing, so we need to know what the outcome will be.

Hopefully the casino will communicate with us.

We'll keep an eye on it and hope for the best result.

há um ano
uspt

there is no news, I can't write to the live chat, because the live chat button stupidly disappeared from the site, and there is simply no response by mail

há um ano
uspt

You are not the first one here to mention this issue regarding live chat, to tell you the truth.

I really would like to know the reason for all this.🤔

Have you tried to contact them by email, though? What is the explanation for the delay?

há um ano
uspt

I have the same situation I placed around 4 bets made withdrawal and they dont send me my money, today I tried to get into my account and it is BLOCKED 🙂 BETPANDA SCAM

ebdalo
há um ano
uspt

file

I logged into my account today and everything was fine, now I tried to log in and this message appeared! They don't answer my emails! These are scammers! They stole $1540 from me!

Romi
há um ano
uspt

SCAM 1540 USDT!!!!!! filefilefilefile

Editado
Romi
há um ano
uspt

my messages to the mail are simply ignored, and besides, they closed the account, no letters came to the mail, they write that they need to write to the mail and ignore my messages


há um ano
uspt

I made only 4 bets, the withdrawal has not come for 5 days, they are ignoring me, I don’t know what happened to my money, and whether they will withdraw it to me at all, they look like scammers

há um ano
uspt

And was this your first withdrawal request there?🤔

há um ano
uspt

I have the same situation I placed around 4 bets made withdrawal and they dont send me my money, today I tried to get into my account and it is BLOCKED 🙂 BETPANDA SCAM

há um ano
uspt

Did they send you any explanation for all this?

I wish we could help, but I'm not sure now. Let's see what your complaint resolver will do regarding your case.

há um ano
uspt

SCAM 1540 USDT!!!!!! filefilefilefile

há um ano
uspt

It is quite normal though that the live chat has no answers when it comes to withdrawals, so this is not unusual, you know.🤷‍♀️

The important thing is for the casino to communicate via email, though.

há um ano
uspt

my messages to the mail are simply ignored, and besides, they closed the account, no letters came to the mail, they write that they need to write to the mail and ignore my messages


há um ano
uspt

Doesn't look good at all, this kind of behavior.

Please keep us informed about any updates regarding your withdrawal.

Romi
há um ano
uspt

Yes...

Romi
há um ano
uspt

My account was blocked, they didn’t answer anything in the chat about this, and they didn’t answer about the withdrawal, they didn’t answer me by email.

há um ano
uspt

I am unlikely in the same boat. Banned account and no funds from my withdrawal, 91 Litecoin.file

Editado
há um ano
uspt

My account was blocked, they didn’t answer anything in the chat about this, and they didn’t answer about the withdrawal, they didn’t answer me by email.

há um ano
uspt

Unfortunately, as it is related to the sports betting and we have no department dealing with sports, our complaint would not be able to intervene in this case.

I can suggest some websites you can try and hopefully there will be some help offered:

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

Please let us know if you were able to get some assistance from these websites and how your case is going.

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