FórumCasinosMr Bet Casino - discussão geral

Mr Bet Casino - discussão geral (página 15)

há 2 anos por michifran555
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41865 visualizações 381 respostas |
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há um mês

Its hard to read the responses you guys give some times, just to be politically correct. They are so empty and dont help the poor guy above, who is in a very stressful situation and mrbet is doing wrong by him. Like i read when u say there is no exact timeframe, blah blah. Nothing can justify what they doing to this poor man. Just read what you wrote to answer to him carefully and you will see how empty is your response, Romi. 😢

há um mês

I surely thank you for your opinion, but sometimes, unfortunately, we can not do much, and we surely do not want to lie about it. I try to be as transparent as possible and always feel with the players and hope for the best, but if your hands are tied, you have no choice.

That is why we also have our Complaints Resolution Center, and we try to resolve every case if possible.

há um mês

Infelizmente, os casinos sentem-se completamente impunes porque uma ou duas opiniões negativas são uma gota no oceano para eles e para essas poucas pessoas é um desperdício de muito dinheiro.

Mais de um cassino me enganou sem dar nenhum motivo, simplesmente roubaram meu dinheiro sem sofrer quaisquer consequências.

Até que os casinos comecem a ser multados pelas suas ações, continuarão a fazê-lo

Não tenho ideia de como lutar contra isso porque poucas pessoas querem ajudar as pessoas nessas situações, parece brigar com moinhos de vento

Traduzido automaticamente:
kaczka381
há um mês

I think that if someone likes to play in a casino, it is good to find one where he had no or very few problems and stay with it. A lot of players try a lot of different casinos that are new and not very well proven, they don't look for so much information and then it can turn out quite sad. Of course it's not always the players fault and some casinos aren't very honest but the players experience can also give you an idea of what a casino can be like. 

That's why I wouldn't experiment and stay where I would be comfortable. 🤷‍♂️

Jaro
há um mês

Entendo que no meu caso o problema é que existem poucos casinos que podem ser jogados no meu país e o Mr Bet era um que podia ser jogado, por isso tentei. Bem, aqui estou eu com uma experiência horrível.

Traduzido automaticamente:
Jaro
há um mês

Mas o casino Mr Bet tem uma classificação muito elevada e a experiência dos jogadores não é muito boa pelo que li


Deixe-me dar um exemplo, um ano tem 365 dias, se um ladrão não me roubar por 364 dias e me roubar no 365º dia do ano, não chamaríamos tal pessoa de ladrão?

Se um casino enganou ou roubou os seus jogadores pelo menos uma ou duas vezes sem qualquer motivo, penso que as classificações deveriam ser muito baixas, esta é a única hipótese de o casino começar a cooperar, na maioria dos casos o casino prefere perder, por exemplo 0,2 pontos em vez de pagar uma grande vitória


Traduzido automaticamente:
Jaro
há um mês

HEY Jaro, welcome back 😀 The thing about slots is you cant stay at one casino or they will eat you alive; you need to be constantly on finding new casinos. But you dont seem to be a gambling man so prob you dont know this. Anyways, great to see you back! My point to Romi was that sometimes her and Radka, in their comments, seem to formulate the post as if they side with the faulty casinos and thats where the problem is, in my opinion. If you guys cant help, which we understand, just say we see; will try to do something to help blah blah or sorry, there is nothing we can do lol. anyways, great to see you back! Much love to you and Romi ❤ 😀


Editado pelo autor há um mês
racd1689
há um mês

Bro, just do exodus as I explained to you. After that, MrBet will have no excuse. Thank me later! 😀

Romi
há um mês

No problem Romi! Much love ❤ 😀

há um mês

Entendo que no meu caso o problema é que existem poucos casinos que podem ser jogados no meu país e o Mr Bet era um que podia ser jogado, por isso tentei. Bem, aqui estou eu com uma experiência horrível.

Traduzido automaticamente:
há um mês

Yes, there are countries where it is not easy to play in casinos because of regulations and so on. I'm very sorry that you got into this situation, but hopefully everything will turn out well in the end and you will get your money. Our team will try to do their best. 

há um mês

Mas o casino Mr Bet tem uma classificação muito elevada e a experiência dos jogadores não é muito boa pelo que li


Deixe-me dar um exemplo, um ano tem 365 dias, se um ladrão não me roubar por 364 dias e me roubar no 365º dia do ano, não chamaríamos tal pessoa de ladrão?

Se um casino enganou ou roubou os seus jogadores pelo menos uma ou duas vezes sem qualquer motivo, penso que as classificações deveriam ser muito baixas, esta é a única hipótese de o casino começar a cooperar, na maioria dos casos o casino prefere perder, por exemplo 0,2 pontos em vez de pagar uma grande vitória


Traduzido automaticamente:
há um mês

Our team in charge of the safety index keeps a close eye on such things and has a procedure to decide how it will change. If the casino doesn't pay out a large amount, then the more black points there are if we accept that the player is right. 

Also, from what I've seen, the casino only has 2 unresolved complaints, and most of them are eventually brought to a successful conclusion together with the player, which would definitely give me hope if I handle something myself.

So you have to look at it anyway and try to be a little positive even though sometimes it's not easy. 🙂

há um mês

HEY Jaro, welcome back 😀 The thing about slots is you cant stay at one casino or they will eat you alive; you need to be constantly on finding new casinos. But you dont seem to be a gambling man so prob you dont know this. Anyways, great to see you back! My point to Romi was that sometimes her and Radka, in their comments, seem to formulate the post as if they side with the faulty casinos and thats where the problem is, in my opinion. If you guys cant help, which we understand, just say we see; will try to do something to help blah blah or sorry, there is nothing we can do lol. anyways, great to see you back! Much love to you and Romi ❤ 😀


há um mês

I think sometimes the situation is just misunderstood. After all, we're just writing to each other, and maybe if we talked in person, the players don't feel that way at all, that one of us would pawn the casino if there's a mistake. That's not what we are trying to do, but on the other hand we are trying to find out what is happening to the players and take a stand based on that. It doesn't always have to be 100% good because we are the admins, then the complaints are handled by another team. But believe me, whenever we have a feeling that something is wrong with a situation, we try to assist and help as best we can. We definitely won't call if we know we can't help, but sometimes we on the forum don't get as much information as the complaint team and we find out later that it's impossible to help.

Anyway, I am also happy to get involved and hopefully we will talk about something nice. 🙂 😊

há um mês

Olá pessoal, bom dia! Posso dizer que estou muito feliz por terem feito meu primeiro saque de dinheiro. Estou muito feliz. Espero que na próxima semana liberem o próximo valor, já que o limite semanal significa que tenho que sacar em 3 turnos, mas estou muito feliz. Entrei em contato direto com Curaçao egaming e milagrosamente eles liberaram meu dinheiro haha obrigado a todos pelo seu tempo

Traduzido automaticamente:
racd1689
há um mês

Lol gratz bro, has nothign to do with you contacting Curacao lol. I told you they will pay. Its just their bussines model that they budget the payouts. Still, download that exodus wallet or buy an offlien one for crypto. Wish you quit and never played again but hard to do, I understand lol. Gratz! 🤗

Jaro
há um mês

Its not missunderstood Jaro, you guys just following a correct political line to keep the site going. I get that! But sometimes the replys seem too biased. Anyways, its how the world goes!

há um mês

Garanto que se eu jogar será casualmente e não mais que 50 dólares por diversão. Isso foi desperdiçar muita sorte de uma só vez haha

Traduzido automaticamente:
racd1689
há um mês

yea, mrbet slots can hit with 25$ depo lol they sick 😀

há um mês

Olá pessoal, bom dia! Posso dizer que estou muito feliz por terem feito meu primeiro saque de dinheiro. Estou muito feliz. Espero que na próxima semana liberem o próximo valor, já que o limite semanal significa que tenho que sacar em 3 turnos, mas estou muito feliz. Entrei em contato direto com Curaçao egaming e milagrosamente eles liberaram meu dinheiro haha obrigado a todos pelo seu tempo

Traduzido automaticamente:
há um mês

Well, that's perfect. Finally something has moved forward and you could be pleased, hopefully it will be easier from now on and the money will go faster. ☘️🎉

há um mês

Its not missunderstood Jaro, you guys just following a correct political line to keep the site going. I get that! But sometimes the replys seem too biased. Anyways, its how the world goes!

há um mês

I would say that we are here mainly for the players. For them we do reviews, complaints and many other things without any demand for reward. So if we want to stick to a line and say that the casinos have a priority for us, it's not true. But we can't blindly trust everyone who comes here with problems. A lot of these players were the ones who made a mistake in the end. 🙂

Jaro
há um mês

what mistake, Jaro? Guy just wants his money out lol 😀Some casinos have way too high of an artificial score, for example, Magic Red. Its a disaster lol.

Editado pelo autor há um mês
belloelton249
há um mês

Hi there.

I imagine you are not willing to trust anyone who works for Casino Guru, but I still want to add a few points to this topic because we take transparency extremely seriously. Sometimes, far too much, I'd say. 😀

You obviously have your opinions, while me and Jaro know how Casino Guru works. That's natural, and probably the reason why we got so well used to such conversations.

How about I tell you this:

Players are the ones who feed us. Not the casinos. If we disappoint the players trust by showing wrong data or supporting unfair casinos, it will return to us like a boomerang. On the other hand, it doesn't mean we'll always blindly decide in favour of the player whenever they submit a complaint against a casino, or whether an untruthfull user review is submitted against the casino.

You won't find any "artificial ratings" here, because we are not paid for "promoting casinos," as is so common these days. We have set such tight boundaries that pretty handful of casinos are not willing to cooperate with us due to our strict policies and transparent approach. Daily, we have to explain there is no way to buy "top positions" for specific countries. Believe me or not.

Life is a constant change, and even the best and most fair casino in the world may disappoint a player. Here we come with a free complaint feature. Each time we find out the casino does not treat the player fairly, the Safety Index gets involved. that's the main difference between all the general complaints or concerns presented on the forum and proven facts. Only carefully investigated matters affect "casino ratings", not just because we would not even know how to randomly recalculate ratings solely based on forum posts, but also because we would not be able to get the casino's point of view on the accusation. Fair means giving both sides the chance to speak up, I'd say. In this regard, Jaro most likely wanted to say, that many players make mistakes by not adhering to the casino rules, yet they are still convinced we should fight to get them their rightful winnings. Not every claim can be decided in the favour of the player. Thus, forum posts are not subject to change for the Safety Index value - they are recognized as a source of information mostly generated by players for players.


Perhaps some replies sound biased to you, but I'd say that Casino Guru Team members respond in the same way simply because we are familiar with all these facts. I know it's quite easy for me to say that, though.


Thanks for reading!

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