Olá pessoal, bom dia! Posso dizer que estou muito feliz por terem feito meu primeiro saque de dinheiro. Estou muito feliz. Espero que na próxima semana liberem o próximo valor, já que o limite semanal significa que tenho que sacar em 3 turnos, mas estou muito feliz. Entrei em contato direto com Curaçao egaming e milagrosamente eles liberaram meu dinheiro haha obrigado a todos pelo seu tempo
Lol gratz bro, has nothign to do with you contacting Curacao lol. I told you they will pay. Its just their bussines model that they budget the payouts. Still, download that exodus wallet or buy an offlien one for crypto. Wish you quit and never played again but hard to do, I understand lol. Gratz! 🤗
Its not missunderstood Jaro, you guys just following a correct political line to keep the site going. I get that! But sometimes the replys seem too biased. Anyways, its how the world goes!
Garanto que se eu jogar será casualmente e não mais que 50 dólares por diversão. Isso foi desperdiçar muita sorte de uma só vez haha
yea, mrbet slots can hit with 25$ depo lol they sick 😀
Olá pessoal, bom dia! Posso dizer que estou muito feliz por terem feito meu primeiro saque de dinheiro. Estou muito feliz. Espero que na próxima semana liberem o próximo valor, já que o limite semanal significa que tenho que sacar em 3 turnos, mas estou muito feliz. Entrei em contato direto com Curaçao egaming e milagrosamente eles liberaram meu dinheiro haha obrigado a todos pelo seu tempo
Well, that's perfect. Finally something has moved forward and you could be pleased, hopefully it will be easier from now on and the money will go faster. ☘️🎉
Its not missunderstood Jaro, you guys just following a correct political line to keep the site going. I get that! But sometimes the replys seem too biased. Anyways, its how the world goes!
I would say that we are here mainly for the players. For them we do reviews, complaints and many other things without any demand for reward. So if we want to stick to a line and say that the casinos have a priority for us, it's not true. But we can't blindly trust everyone who comes here with problems. A lot of these players were the ones who made a mistake in the end. 🙂
what mistake, Jaro? Guy just wants his money out lol 😀Some casinos have way too high of an artificial score, for example, Magic Red. Its a disaster lol.
Hi there.
I imagine you are not willing to trust anyone who works for Casino Guru, but I still want to add a few points to this topic because we take transparency extremely seriously. Sometimes, far too much, I'd say. 😀
You obviously have your opinions, while me and Jaro know how Casino Guru works. That's natural, and probably the reason why we got so well used to such conversations.
How about I tell you this:
Players are the ones who feed us. Not the casinos. If we disappoint the players trust by showing wrong data or supporting unfair casinos, it will return to us like a boomerang. On the other hand, it doesn't mean we'll always blindly decide in favour of the player whenever they submit a complaint against a casino, or whether an untruthfull user review is submitted against the casino.
You won't find any "artificial ratings" here, because we are not paid for "promoting casinos," as is so common these days. We have set such tight boundaries that pretty handful of casinos are not willing to cooperate with us due to our strict policies and transparent approach. Daily, we have to explain there is no way to buy "top positions" for specific countries. Believe me or not.
Life is a constant change, and even the best and most fair casino in the world may disappoint a player. Here we come with a free complaint feature. Each time we find out the casino does not treat the player fairly, the Safety Index gets involved. that's the main difference between all the general complaints or concerns presented on the forum and proven facts. Only carefully investigated matters affect "casino ratings", not just because we would not even know how to randomly recalculate ratings solely based on forum posts, but also because we would not be able to get the casino's point of view on the accusation. Fair means giving both sides the chance to speak up, I'd say. In this regard, Jaro most likely wanted to say, that many players make mistakes by not adhering to the casino rules, yet they are still convinced we should fight to get them their rightful winnings. Not every claim can be decided in the favour of the player. Thus, forum posts are not subject to change for the Safety Index value - they are recognized as a source of information mostly generated by players for players.
Perhaps some replies sound biased to you, but I'd say that Casino Guru Team members respond in the same way simply because we are familiar with all these facts. I know it's quite easy for me to say that, though.
Thanks for reading!
hey Radka: no point in replying to this but in my opinion, you have some casino ratings wrong; I give you an example, with my limited knowledge: you have MrBet on 100million revenues and Bc game prob 100million; now mrbet limits the payments to 5k and sometimes 130$ payout might take 3weeks, like mine did; while bc game pays instantly on crypto; does it seem fair for you to have same rating and not even a note from you guys about what many have reported for mrbet low payment schedule? Sorry, but it doesnt seem to me like a 100mill revenue casino, if it cant pay out. so things like this make us doubt you guys coz its simple: they cant both have top rating together!
And this was an example on the top of my head. I love mrbet and I think they have best slots in the bussines.
And also, you see me around here alot. FYI, I dont go to any other forum. Somehow when I saw your site, i kinda liked the extensive database. But this doesnt mean you guys shouldnt know your shortcomings.
I even removed my reviews of mrbet and rolling slots, another casino to talk for another time lol, coz didnt want to hurt them. Not to talk about Magic Red lol, which is as scam as it gets. Sadly, I see some of the Malta casinos being very bad and tight with the customers lol but thats another topic.
Much Love ❤
I always appreciate concrete situations, and now I understand what's on your mind much better.
In my opinion, if anyone presents a shortcoming, the explanation from our side is only natural. Honestly, most similar situations require a detailed explanation. Our website provides so much information, and because our approach to casino ratings is so complex, putting all the pieces together is demanding, sometimes even for us. 😀.
I'm not defending or posing; I care to explain. If there is something we can change, we need to define it, I'd say.
The thing is, withdrawal speed is not included in the Safety Index calculation. The value rather tells players how likely the casino is to pay out the winnings in general.
To cover things not included in the Safety Index, such as withdrawal speed, support qualities, or even approach toward palyer's disputes, there is a user rating value counted from approved user reviews and this forum. Add the compliant section to the list, and you have a full-screen picture of the casino.
Particularly low withdrawal limits compared to revenue are subject to the Safety Index.
(Mr Bet 👈)
I agree with you. I remember times when the Maltese license was considered one of the best; these times seem to have passed.
In any case, we all appreciate your constant involvement, and I know you have been with us for quite some time. Love to see you around.
Have a good one!
Gostaria de informar que a MR.BET creditou 490 euros na minha conta. Agora solicitei uma retirada. Vamos ver se isso funciona.
Quero dizer a todos que os saques estão sendo feitos em tempo hábil agora. Demorou 3 semanas para liberar o primeiro saque, mas depois disso demorou 2 semanas para liberar o máximo semanal sem nenhum problema, então estou muito feliz. O último retiro é na próxima semana e eles estão bem.
Happy for you! Didnt wanna say it...I told you so! 🤣 Good luck with that surgery!
Hoje recebi o meu dinheiro, pude apostar os meus ganhos até 950 euros. Esse é o fim do caso.
I have requested a 1240$ withdrawal and to avoid playing it or reverse withdrawal i activated the limit of playing , so they are obligated to send me the money. so far has been 48 hours since i requested the withdrawal. will see how long it takes from getting news from them.
Flash news! they have sent me the email with the link to Id verifications and surprise surprise!: their ID verification page has a bug so after 30 minutes on the chat they decided to escalate the issue.
So for now is up to them, more to follow soon.
Olá pessoal,
Alguém por favor pode me ajudar com meu problema? Depositei € 96 no Mr.bet e apostei o bônus, 2K estão disponíveis para saque desde 25 de julho e não consigo passar pela verificação! Primeiro carreguei tudo, mas depois de cerca de 4 dias a foto do meu cartão de débito foi rejeitada porque não havia nome nela. ENTÃO tirei outra screenshot do IB, carreguei e estou esperando há quase uma semana e nada aconteceu!!! Tirando o facto de eu continuar a ir ao chat e ser enganado, sempre muito trabalho, maior exigência, etc... eles apelam à paciência, prometem acelerar as coisas mas continuam a dizer isso 😐 Eu não' Não sei o que eles esperam de mim, que eu jogue fora os 2K? Antes eu retirei 1,9K sem problemas!!! Não sei por quanto tempo eles querem fazer isso 🤔 Carreguei uma captura de tela da transação em que depositei no mr.bet e ambos estão nela (meu nome e número do cartão). Talvez alguém possa ajudar... Obrigado
Pequena atualização... 
Ahaaaa....alguém no chat disse que eu deveria enviar documentos falsos e agora "colega fez isso por mim" 🤔 ou a mão direita não sabe o que a esquerda está fazendo ou estão mentindo ☝️😐🤔 e eu salvei todos os e-mails e chats como prova.
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