FórumCasinosRabona Casino - discussão geral

Rabona Casino - discussão geral (página 13)

há 2 anos por Radka
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há 5 meses

Hello, @Romi, friend. My account is verified there, 100¨%, fully verified

But still, I didn't get any payment. Support remains the same. Rabona continues to give robot-like responses in the chat, telling us to wait, wait, wait. They just apologize for the delay, promise to pay the next day and that day never happens.

I've been reading lies, excuses, saying they're sorry for the delay, the inconvenience, the frustration for more than 20 days. Promises saying that my payment is close to completion, which will happen soon, at the same time that no email is answered by support

Now, we have arrived on another Friday, the site does not work on Saturday and Sunday. In other words, there goes another 3 days on hold, without my payment.

I just need them to pay my 3 outstanding payments and my entire remaining balance, in full, straight to my bank account. @7StarsPartners @Rabona can you resolve this today? If it is easier to pay by cryptocurrency, I can send my Bitcoin wallet address if this is faster than sending it to my bank account

 

file

há 5 meses

I am really sorry for this long-standing situation. Our complaint team is working on your case and unfortunately, there is nothing much we can do right now but wait for the resolution of your case. Whenever you have some new information, please let us know.

Quesaca777
há 5 meses

As you know from your complaint, our team has to wait 14 days before they can intervene. I hope everything will go well and your case will be solved soon. Please come forward with any news from the casino, we'll be here waiting for your reply.

Romi
há 5 meses

Hello, I came back here to inform you that, despite all the delay, the company Rabona started making my payments, I have already received some withdrawals this week.


Despite the delay, they do pay (they claimed to be experiencing some difficulties and a high volume of services)


Yes, I had a lot of headaches, I complained in some places (like here), but in about 20 days I received the first payment. I don't know if it will be like this with all customers, or just some, or if it will happen again with someone. I don't know if it depends on the payment method (I use a bank account), I don't know if crypto and virtual wallets aren't faster or not, I don't know if they paid just because I exposed them on review sites and forums.


However, just the fact that they paid means a good thing. For those who don't have an account there, I recommend that you create an account and play, because if it was a dishonest site you wouldn't have paid. And at least here, on Casino Guru, in previous complaints, they appear and resolve the vast majority of cases (obviously, if the customer is honest and does everything correctly, sends all the information they ask for). Just be prepared to possibly need a little more or a little less patience


Now, I want to thank all the forum admins and readers here


Thank you very much Kristina, Romi, Jaro and all team Casino Guru!


Good luck for all in your games too!

Editado pelo autor há 5 meses
Quesaca777
há 5 meses

A mesma coisa aconteceu comigo, mais alguns dias se passarão e eles vão te dizer que sua conta precisa ser verificada para processar o pagamento, etc.

Traduzido automaticamente:
wansan
há 5 meses

Fico feliz que você tenha recebido seu dinheiro, mas devo esclarecer que eles não são sérios, outras plataformas pagam instantaneamente e demoram o tempo que quiserem pagar, além de outras verificarem sua conta antes e não apenas quando você quiser sacar.

Também vi noutro fórum que existem cerca de 60 casinos com o mesmo formato, os mesmos jogos, as mesmas probabilidades para desporto, as mesmas promoções, etc. Eu verifiquei.

Traduzido automaticamente:
há 5 meses

Fico feliz que você tenha recebido seu dinheiro, mas devo esclarecer que eles não são sérios, outras plataformas pagam instantaneamente e demoram o tempo que quiserem pagar, além de outras verificarem sua conta antes e não apenas quando você quiser sacar.

Também vi noutro fórum que existem cerca de 60 casinos com o mesmo formato, os mesmos jogos, as mesmas probabilidades para desporto, as mesmas promoções, etc. Eu verifiquei.

Traduzido automaticamente:
há 5 meses

That's true, friend. Generally, sites are part of some groups that encompass several sites within. However, sites within a group do not always belong to the same owner, they generally "rent" a site within the platform. With this, they share things in common with the entire group, the entire platform, such as support, which are the same people, the financial sector, account verification sector, anti-fraud system and other things, although the owner of each of these sites is different from each other. For example, look at the VBET website, they own and own the BETCONSTRUCT platform. And there are thousands of sites in the world that use Betconstruct as a platform, you have certainly seen several sites with the same look, the same layout, the same odds, they are really a very large platform, and each of the sites within it belong to a person. For example, you and I can create a betting, casino, poker website right now, all we need to do is hire (rent) this service from Betconstruct. They do everything, we just need money (and it doesn't cost little, it's expensive) to maintain our website

Editado pelo autor há 5 meses
há 5 meses

Hello, I came back here to inform you that, despite all the delay, the company Rabona started making my payments, I have already received some withdrawals this week.


Despite the delay, they do pay (they claimed to be experiencing some difficulties and a high volume of services)


Yes, I had a lot of headaches, I complained in some places (like here), but in about 20 days I received the first payment. I don't know if it will be like this with all customers, or just some, or if it will happen again with someone. I don't know if it depends on the payment method (I use a bank account), I don't know if crypto and virtual wallets aren't faster or not, I don't know if they paid just because I exposed them on review sites and forums.


However, just the fact that they paid means a good thing. For those who don't have an account there, I recommend that you create an account and play, because if it was a dishonest site you wouldn't have paid. And at least here, on Casino Guru, in previous complaints, they appear and resolve the vast majority of cases (obviously, if the customer is honest and does everything correctly, sends all the information they ask for). Just be prepared to possibly need a little more or a little less patience


Now, I want to thank all the forum admins and readers here


Thank you very much Kristina, Romi, Jaro and all team Casino Guru!


Good luck for all in your games too!

há 5 meses

Hey, that is great, and thank you for the update. We are always glad if we can somehow help and then receive this kind of news. Please let us know when you receive all your money. Keep spreading the positive vibes.

wansan
há 5 meses

Essa empresa Rabidi tem mais de 60 páginas parecidas mas com nomes diferentes e não sei se são alugadas ou se é o mesmo ladrão, o que acontece é que tentei várias dessas e em todas é a mesma administração e as mesmas pessoas no chat, As mesmas respostas, às vezes parecem respostas automatizadas, há 3 dias abri uma conta na Librabet e perguntei como está o bônus de boas-vindas e ele me diz que tenho que depositar, depois aposto o valor depositado e então eles me dão um bônus de boas-vindas. Depositei, apostei o valor depositado e hoje no chat ele me diz isso: Obrigado por aguardar! Investiguei sua solicitação e lamento informar que não há bônus disponíveis para sua conta devido à decisão da Administração do Site.


Traduzido automaticamente:
há 5 meses

Hey, that is great, and thank you for the update. We are always glad if we can somehow help and then receive this kind of news. Please let us know when you receive all your money. Keep spreading the positive vibes.

há 5 meses

Good morning. Unfortunately, Rabona once again started delaying payments and giving the same answers and promises that did not materialize.


They give 3 business days to make the payment and they didn't fulfill my last withdrawal


It's already been waiting for 7 days. I don't want to spend 20 days waiting for this again and reading support promises that they don't honor


Please, admin, reopen my complaint for me to update there (I tried to click in "reopen" icon there, but not worked because not was displayed the captcha)

Link of complaint for you to reopen:

https://casino.guru/rabona-casino-withdrawal-of-player-s-winnings-has-4


Editado pelo autor há 5 meses
wansan
há 5 meses

I am sorry your payment is delayed once again. Unfortunately, we are unable to reopen your complaint; only you can. Please write an email to kristina.s@casino.guru if you face some difficulties when trying to reopen it.

Let us know if you have any updates.

Romi
há 5 meses

Good morning


I received payment today. Thanks to everyone on the Casino Guru team, again!

há 5 meses

OLÁ, BOM DIA, QUERIA PEDIR UMA REFERÊNCIA DESTE CASINO SE PAGAM OU ESTÃO ATRASADOS OU SE NÃO FOR CAMINHÃO


Traduzido automaticamente:
há 5 meses

OLÁ, BOM DIA, QUERIA PEDIR UMA REFERÊNCIA DESTE CASINO SE PAGAM OU ESTÃO ATRASADOS OU SE NÃO FOR CAMINHÃO


Traduzido automaticamente:
há 5 meses

Hello, friend, yes they pay. At first, they seem to be very bureaucratic, to verify the account, really, it takes a few days


With a verified account, payments generally take 3 to 5 days to pay (some delays may occur, but they do pay)


You can read the last pages of this forum thread here, for more opinions and cases from other customers


It's a website that pays, but a little clumsy and slow in support 🙂

há 5 meses

Good morning


I received payment today. Thanks to everyone on the Casino Guru team, again!

há 5 meses

Hey. That is some positive news, and thank you for informing us. I hope you won't be experiencing any delays with your withdrawal again if you continue to play at this casino. Are you going to stay there, I wonder?🤔

há 5 meses

Hey. That is some positive news, and thank you for informing us. I hope you won't be experiencing any delays with your withdrawal again if you continue to play at this casino. Are you going to stay there, I wonder?🤔

há 5 meses

Hi, Romi, good afternoon. Unfortunately, I will look for another casino here on the Casino Guru affiliate list


Because there at Rabona they limited my sports account to bets of 5.00 maximum. They didn't limit it in the casino, but as I also like to play sports, I'm going to look for another site where I can play both sports and casino with good limits. Thank you very much! 😀

wansan
há 5 meses

You're welcome and I understand your decision. I probably wouldn't want to have that limit on my account either, so I'd look for something better. Maybe someday it can be worked out with them and you won't have it applied here either, but if you can find a better casino, then it won't matter. 

So good luck with your next choice. ☘️

há 5 meses

Olá, vi as reclamações e fiquei com medo, quero que me ajudem a retirar os ganhos sem nenhum problema, por favor, ainda não verifiquei minha conta e nem pedi o saque porque eles não fazem retiradas aos sábados e domingos.

Traduzido automaticamente:
juniorbo
há 5 meses

A maioria das reclamações são de outro casino do mesmo grupo, mas mesmo assim, a maioria das reclamações foi resolvida. Pelo que pude ler, eles são simplesmente lentos para verificar contas e pagar. Conheço este grupo e fui registado num dos casinos deles mas nem joguei nem nada porque não me deixaram verificar a minha conta antes de depositar e jogar, aparentemente os levantamentos demoram uma semana e as verificações também

Traduzido automaticamente:
há 5 meses

Olá, vi as reclamações e fiquei com medo, quero que me ajudem a retirar os ganhos sem nenhum problema, por favor, ainda não verifiquei minha conta e nem pedi o saque porque eles não fazem retiradas aos sábados e domingos.

Traduzido automaticamente:
há 5 meses

Hello, I think there is nothing to worry about yet and you can stay calm for now. Like the SunsetGaze said, most of the complaints are from casinos in the same group and most of them have been resolved. 

However, has the casino already asked you to send the verification documents or not yet ? If not, it may not be necessary yet, but most casinos ask for it when you make your first withdrawal, so if you do, maybe they'll get back to you then. If you want to get your money, you shouldn't be afraid to withdraw it. So I would recommend to keep calm and make a withdrawal and see how it goes. 

If you have any problems, you can contact us and we'll see what we can do. 

Deal? 🙂

há 4 meses

file

first of all this photo is from a bonus that i was in and the casino popped me out and when i logged in there was no bonus in the game and 0 wins that i had already won some in the bonus!second of all this casino is rigged really.i played 400 euros and my balance didnt go over 50 euros.0 wins really!and the last they always get you out of the game with terrible lag

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