FórumCasinosSilverplay Casino - discussão geral

Silverplay Casino - discussão geral (página 5)

há 2 anos por Moons122
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19003 visualizações 99 respostas |
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ludoerre
há um ano

My congratulations. I would post that casino doesn't pay only if I'm certain though 😀.

I am happy you were not entirely correct at this point ✨.

Caiup78
há um ano

Certamente falso eles estão me massacrando com mensagens de texto todos os dias em todas as horas sem eu dar qualquer autorização e eles nem respondem o chat eles são vergonhosos

Traduzido automaticamente:
há um ano

Olá. Solicitei uma retirada no Silverplay Casino há 14 dias. Eu sou verificado, então todos os documentos estão lá. Mas infelizmente não o dinheiro. Alguém pode me ajudar. Muito obrigado.

Traduzido automaticamente:
chrischii1987
há um ano

Hello.

Long story short - I would submit a complaint.

Read the guide here then submit one:

https://casino.guru/complaints/create

Don't worry it is free!

carsix79
há um ano

os piores cassinos possíveis são de Bellona NV eles fazem de tudo para pegar seus ganhos, pelo amor de Deus não jogue nesses cassinos de Bellona NV, BIG SCAM

Traduzido automaticamente:
unabletoeattherice
há um ano

If I may, I would like to add a link to its safety index - which is quite low plus a link to user feedback calculated as bad. 🙁

Thank you for the warning!

há um ano

Ola, aguem podem dizer como estão os levantamentos e quanto tempo tem demorado? obrigado

Godaonex
há um ano

Hello there.

I suggest you read this thread, all the tips are here. Especially the safety index, and user reviews - both have been mentioned. Browse this thread to see other player's experiences. Honestly, I would be cautious, check out the casino review:

https://casino.guru/silverplay-casino-review

há um ano

Hello, have all the people that complained about the waiting times eventually got their money? i have submitted a withdrawal request almost 9 days ago now and nothing. Same copy and paste reply from live chat, should i forget about ever getting paid ? should this casino be blacklisted at this stage?

há um ano

This casino does not pay out! beware, do not sign up here, its a scam

Editado pelo autor há um ano
delc22
há um ano

Hi, I see that you have the same problem as most of the players who have filed a complaint against this casino. However, from what I've seen, almost all of the complaints have been resolved, even though it took quite a long time. I see that you have filed one as well, and I firmly believe that even though it is dragging on, you will eventually get paid. 

Anyway, what is the casino's answer to you about it taking quite a long time ? We give casinos 14 days to resolve withdrawal requests. Do you have a fully verified account ?

I'll wait for the answer. 

há um ano

Yes iv been told my account is verified and they have all the documents needed by live chat, when asked about my withdrawal its the same copy and paste answer from live chat… ‘different department’ ‘its still being reviewed’ ‘keep an eye on your email’…

delc22
há um ano

I absolutely sympathize with you in this situation because I know what it must be like to keep getting the same answer. It's been 12 days, right? If nothing changes in another two, our team will try to go deeper into the situation and help you. We'll see where it goes. If you have any new information, would it be possible to let us know ? 

há um ano

12 days now yes, i dont have any new info, apart from logging in every day and asking live chat for an update, and they just say the same thing over and over, very frustrating. So you guys can help when its two weeks?

delc22
há um ano

Our team will try to do this as the deadline we give casinos to resolve the withdrawal passes. Hopefully it will be successful and everything will be resolved fairly. Fingers crossed. 🤞🤞

há um ano

Hi Jaro,

I just recieved the money! it took two weeks but i got it

Del

Editado pelo autor há um ano
delc22
há 12 meses

Well, I'm very glad to see you finally got your money. 🎉😊

Two weeks was getting to be quite a lot, so I believe it's a relief for you. However, I would also ask you to confirm this information to Tomas in the complaint, because he is waiting for an answer whether you have received it or not.

Anyway, are you going to stay with this casino or are you going to find another one ? 

há 12 meses

Not staying with this one! i closed my account straight away..looking for new one now

há 4 meses

Estou muito satisfeito com o serviço e com o pagamento dos ganhos. Claro que é um jogo de azar, todos deveriam estar cientes disso. Claro que às vezes se perde, mas em comparação, é um casino muito bom e o serviço é absolutamente recomendável.

A gerente do cassino Diana é sempre acessível e absolutamente amigável quando se trata de dúvidas e problemas e ela cuida deles imediatamente.


Atenciosamente

D3NNI5


Traduzido automaticamente:
D3NNI5
há 4 meses

That sounds great. May I ask with what kind of issue the support helped you there? It is always great to have good support at an online casino who is able and willing to solve problems, right?

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