Spinanga Casino - discussão geral (página 24)

let's hope for the best. If I have a wreck a second time, I have to start some follow-up measures.

toivotaan paradta. Jos mulle tulee vielä hylky toisen kerran niin pitää aloittaa jotain jatkotoimenpiteitä.

It's the second time I make a withdrawal, the first time was 3 days after many emails and chats. Now because the amount is large, I have made 3 withdrawals, 4 days have passed since the first withdrawal and still nothing.

ειναι Η δεύτερη φορά που κάνω ανάληψη την πρώτη φορά έκανε 3 μέρες μετά από πολλά mails και chat. Τώρα επειδή είναι και μεγάλο το ποσό έχω κάνει 3 ανάληψεις έχουν περάσει 4 μέρες από την πρώτη ανάληψη και ακόμα τίποτα.

Você sempre usou o mesmo método de pagamento?

Yes of course. But my account is not verified because it says it doesn't need to be.

Ναι βεβαίως. Ο λογαριασμός μου όμως δεν είναι επαληθευμένος γιατί λέει ότι δεν χρειάζεται.

For me it took 10 days, even though I had always asked, and now the verification has been going on for 2 weeks!

Das kam bei mir nach 10 Tagen, obwohl ich immer gefragt hatte und jetzt läuft die Verifizierung schon 2 Wochen !

Should I send the verification papers myself?? What papers do they want?

Μήπως να στείλω μόνος μου τα χαρτιά επαλήθευσης;; Τι χαρτιά θέλουν;

So I sent everything again because it was rejected again

I would like to show you what I sent

So nochmal alles geschickt da es wieder abgelehnt wurde

würde ja gerne mal zeigen was ich geschickt habe

Yes if you can tell me what you sent

Ναι αν μπορείτε πείτε μου τι στείλατε

It's really a ridiculous activity. It took 16 days in total to get one withdrawal and there is still no light at the end of the tunnel. Live chat always has the same automatic answers, just as if you were talking to an artificial intelligence. No one responds to e-mails, support and KYC have been tried, but the radio silence continues. I would like to be able to complain to someone about who is in charge, but in the chat no one wants to give contact information other than that email from Support.

On kyllä todella naurettavaa toimintaa. 16 päivää kestänyt kokonaisuudessaan yhden noston saaminen eikä ole valoa vieläkään tunnelin päässä. Live chatissa on aina sama autoomaattiset vastaukset, ihan kuin juttelisi tekoälyn kanssa. Kukaan ei vastaa sähköposteihin, on kokeiltu support ja KYC tavoittaa, mutta radiohiljaisuus jatkuu edelleen. Haluaisin pystyä valittamaan johonkin ketä on johdossa, mutta chatissa ketään ei halua antaa muita yhteystietoja kuin tuon supportin sähköpostin.

Ok, então você perguntou ao cassino por que eles atrasam seus saques?

No que diz respeito à verificação, aparentemente você não precisa fornecer documentos até que o cassino solicite.

Você também sabe o motivo pelo qual os documentos foram rejeitados? Você obteve alguma resposta razoável se perguntou? 🤔

Vi que você já fez uma reclamação, então nossa equipe tentará te ajudar caso continue assim.

Esperamos que todos os casos dos jogadores sejam resolvidos e que tudo fique bem.

Embora eu saiba que deve ser frustrante e que a espera é muito longa, você tem uma reclamação aberta conosco. Veremos se podemos ajudar, mas acredito firmemente que se o casino tiver um índice de segurança tão elevado estará resolvido.

Pelo que tenho visto, o casino também tenta lidar com reclamações, por isso espero que o mesmo aconteça aqui.

Não se esqueça de me avisar se alguma coisa mudar.

I asked them and they say they are delayed. I think they are the worst company on the subject of withdrawals. And you should help with some sort of complaints so that the people who play here don't have any problems with them. That is, if I mistakenly put €1000 in while I wanted to put €100, I will have to wait 2 months to get my money. Simply unacceptable. Something has to be done. Right now I have 9,000 that I don't know if I'll ever get

Τους ρώτησα και λένε ότι έχουν καθυστέρηση. Θεωρώ ότι είναι η χειρότερη εταιρεία πάνω στο θέμα τον αναλήψεων. Και θα έπρεπε να βοηθήσετε με κάποιο τρόπο καταγγελιών ώστε ο κόσμος που παίζει εδώ να μην έχει κανένα πρόβλημα με αυτούς. Δηλαδή αν εγώ βάλω καταλαθος 1000€ μέσα ενώ ήθελα να βάλω 100€ θα πρέπει να περιμένω 2 μήνες για να πάρω τα χρήματα μου. Απαράδεκτο απλά. Πρέπει κάτι να γίνει. Αυτή την στιγμή έχω 9.000 που δεν ξέρω αν θα τα πάρω ποτέ

I have never seen the opposite where the processing time for withdrawals is longer than two weeks. I thought 48 hours was a long time to withdraw on one side, but it's not. I just want my money back and after that I will never touch the asking page again.

En ole koskaan ikinä nähnyt vastavaa jossa nostojen käsittelyaika venyy yli kahdella viikolla. Luulin yhdellä toisela sivulla 48h noston olevan pitkä aika mutta eipä olekkaan. Haluan vain omat rahani takaisin ja en sen jälkeen koske kysyeiseen sivuun enää ikinä.

E você não pensou em reclamar, se bem me lembro já foi oferecido a você. Às vezes, coisas diferentes podem atrapalhar a retirada de dinheiro, por isso é sempre bom estar informado.

Então, o que você acha, você vai em frente?

I think I should do it. will you help me

Πιστεύω πως πρέπει να το κάνω. Θα με βοηθήσετε;

it was rejected again!

I have sent all transactions

es wurde wieder abgelehnt!

Ich habe alle Transaktionen geschickt

hello, a few weeks ago we made some deposits to the account of a friend of mine at spinanga casino with my own card and then we made a withdrawal from my friend's card. After a few days, verification was requested on both my account and his account. In his account, ask for my own card for verification (which I have already sent for verification to my own account). Should I send him my card for verification or will there be a problem because it is not in his name?

γεια σας πριν κατι εβδομαδες καναμε καποιες καταθεσεις στο account ενος φιλου μου στο καζινο spinanga με την δικια μου καρτα και στην συνεχεια καναμε αναληψη απο την καρτα του φιλου μου. Μετα απο κατι μερες ζητηθηκε επαληθευση και στο δικο μου και στο δικο του account. Στο δικο του account ζητειτε για επαληθευση η δικια μου καρτα(την οποια την εχω στειλει ηδη για επαληθευση στο δικο μου account). Εγω να του στειλω την καρτα μου για να την επαληθευση η θα υπαρξει προβλημα επειδη δεν ειναι στο ονομα του?

Because I have done it at Stoichiman, this is entirely up to them and how good a customer you are for them to do you a favor. If you have a pending withdrawal, do not be in a hurry to rejoice because they may cancel it.

Επειδή το έχω κάνει στην Στοιχημαν αυτό είναι καθαρά στο χέρι τους και το ποσό καλός πελάτης είσαι για να σου κάνουν την χάρη. Αν έχετε ανάληψη που εκκρεμεί μην βιαστής να χαρείς γιατί μπορεί να την ακυρώσουν.

Eventually the chat stopped replying the same messages.

According to them, there are no problems with payments and I have been waiting for a good few weeks xD and the payment is at the final stage. I don't believe that they will pay it out and the money will probably go back to the main account...



W końcu chat przestał odpisywać te same wiadomości.

Według nich nie ma żadnych problemów z wypłatami a czekam już parę dobrych tygodni xD i wypłata na końcowym etapie. Nie wierze że to wypłacą i pewnie znowu pieniądze wrócą na główne konto...