há 2 anos
So, after you had made your first withdrawal you realized that some slots were restricted to you immediately?
Can you name some examples?
Vulkan Vegas Casino - discussão geral (página 9)
há 2 anos
Hello,
I've been trying to make a withdraw for over a week, had KYC problems and all sorts of stuff.
Now i've got a "succesful" mail for my withdraw and i've been waiting for 22 hours (at this time) for the money to arrive, by eth.
They said they can only help me with a recipe or something when 24 hours pass, im going to be back with some news, tbh at this moment, the situation doesen't smell good.
Hope they will solve the problem, the casino looks ok but if they don't pay the withdraws, i won't continue playing on it.
Edit:
This is the first conversation after 24h. Waiting for the financial department to sort it out, i'll be back in a few hours.
Editado pelo autor há 2 anos
há 2 anos
Vulkan Vegas, cuidado, mãos livres, duvidoso.
Fique longe, sério...
O roubo vem de Curaçao,
O dinheiro será deduzido da conta do jogo após 2 ou 3 dias para que você possa continuar jogando,
Pagamentos muito ruins e irregulares,
O bônus deve ser implementado 40X com 1% de sucesso, tão bom quanto nunca....
Muitos bônus, inúteis sem sucesso,
Mensagens SMS e WhatsApp com bônus de até 170%, é claro que raramente são bem-sucedidas...
Sem limite de depósitos, sem regulamentos, você pode se esmagar sem fim....
As rodadas grátis são muito difíceis de obter e ganhar muito menos do que custam, sem aviso de dinheiro perdido.
O melhor ainda está por vir...Se você fez uma reclamação séria, a conta do jogo será bloqueada imediatamente..
Contratei meu advogado agora para parar com isso e não acredite quando lhe disserem "sentimos muito que você não teve sorte"
não depende de você, desejo-lhe boa sorte de qualquer maneira ....
Traduzido automaticamente:
1
há 2 anos
tive uma experiencia muito ruim
O dinheiro será deduzido da conta do jogo após 2 ou 3 dias para que você possa continuar jogando,
Pagamentos muito ruins e irregulares,
Traduzido automaticamente:
há 2 anos
Thank you for the reply, i haven't deposited much money, i was just trying to test the platform because at first sight it seemed pretty decent. My main concern was if withdrawing is working and they kept bringing up lots of reasons, wasting my time but tricking me to insist. Ill maybe wait two more days and im gonna give up.
há 2 anos
They deducted the money after about a week and said "withdrawal accepted or something like that, now it's been about 36 hours since that, their "finance department" is theoretically gonna reply soon, but yea... seems like bullshit
Editado pelo autor há 2 anos
há 2 anos
Muitos bônus sem sentido sem sucesso
Mensagens SMS e WhatsApp com bônus de até 170%, claro, raramente são bem-sucedidas...
Sem limites de depósitos, sem regras, você pode se quebrar indefinidamente....
As rodadas grátis são muito difíceis de obter e ganhar muito menos do que valem sem aviso prévio de dinheiro perdido.
O melhor ainda está por vir... Se você registrar uma reclamação séria, a conta do jogo será imediatamente bloqueada. "Lamentamos que você esteja sem sorte." não depende de você
Eu te apoio totalmente. Muitas vezes me encontro em situações semelhantes. Bloquear sua conta é a maneira favorita dos cassinos se protegerem de qualquer responsabilidade.
Traduzido automaticamente:
há 2 anos
Hello,
I've been trying to make a withdraw for over a week, had KYC problems and all sorts of stuff.
Now i've got a "succesful" mail for my withdraw and i've been waiting for 22 hours (at this time) for the money to arrive, by eth.
They said they can only help me with a recipe or something when 24 hours pass, im going to be back with some news, tbh at this moment, the situation doesen't smell good.
Hope they will solve the problem, the casino looks ok but if they don't pay the withdraws, i won't continue playing on it.
Edit:
This is the first conversation after 24h. Waiting for the financial department to sort it out, i'll be back in a few hours.
há 2 anos
Hello,
allow me to say that in some cases the KYC and associated withdrawal may take a week or so. When our complaint team deals with players' complaints, they allow casinos 14 full days.
May I know whether your account has been fully verified, please?
há 2 anos
Muitos bônus sem sentido sem sucesso
Mensagens SMS e WhatsApp com bônus de até 170%, claro, raramente são bem-sucedidas...
Sem limites de depósitos, sem regras, você pode se quebrar indefinidamente....
As rodadas grátis são muito difíceis de obter e ganhar muito menos do que valem sem aviso prévio de dinheiro perdido.
O melhor ainda está por vir... Se você registrar uma reclamação séria, a conta do jogo será imediatamente bloqueada. "Lamentamos que você esteja sem sorte." não depende de você
Eu te apoio totalmente. Muitas vezes me encontro em situações semelhantes. Bloquear sua conta é a maneira favorita dos cassinos se protegerem de qualquer responsabilidade.
Traduzido automaticamente:
há 2 anos
Hello leksander,
I think that casinos usually block accounts in those situations to ensure that the balance stays the same unless the problem or investigation is solved or closed. I guess it would be far worse if the account stays open and the player could lose the winnings meanwhile.
há 2 anos
Hello, on 26th of September my withdrawal was approved and KYC confirmed. They said if the money won't arrive in 24 hours i should write to them. It's been almost 48h . After24 hours they've sent a message to their finnancial department, now im waiting for news. I've asked for a recipe or something since the withdrawal was made on crypto so i could check the wallet. Nothing for now
há 2 anos
Well, if your account has been fully verified, we allow casinos 14 full days to proceed with the withdrawal.
I ask you kindly to wait, we would do the same.
If the casino is not able to catch up with the time limit, we will step in and try to help via complaint.
há 2 anos
Thank you for the answer, i will wait, i've kinda lost hope regarding this casino. We'll see
há 2 anos
Thank you, I hope that the complaint will not be necessary 🤞
há 2 anos
Me too, but by the way this looks, i don't think they are capable to solve their problems, i'd like them to proove me wrong though.
I've wageres on over 20 online casinos and never seen something like this.
há 2 anos
I understand your point of view, let's give them some time to prove you wrong preferably.
I will check on you on Monday 🤞
1
há 2 anos
Still nothing 😁
há 2 anos
Well, I would say that there is still some chance. 😀
However, If you need help, feel free to submit a complaint through our resolution center.
há 2 anos
I will, but i might have to wait a little more. You said something about 14 days or somth?
há 2 anos
did anyone ever got a withdrawal from this platform? I saw a lot of bad reviews
há 2 anos
I will, but i might have to wait a little more. You said something about 14 days or somth?
há 2 anos
Exactly, when somebody submits a complaint, we allow the casino 14 full days to verify the account and proceed with the withdrawal.
Honestly, I'm not pretty sure how long you have been waiting for now.
This casino is a good one and pays out the winnings, feel free to check our complaint section to learn how many complaints have been submitted and resolved. There is not a single unresolved complaint so far. I take it as a very good state of things.
Editado pelo autor há 2 anos
