Perfil do Utilizador Reclamações Avaliações

Avaliação do gpac2024

silver
gpac2024
Aprendiz Júnior
há uma semanaOriginalTradução
This casino has been Casino Guru most recommended casino and I beg to question the legitimacy of such a glowing review.
  • Very slow withdrawal through Interac
  • Low RTP
  • Very bad customer service
  • No VIP service
  • A total of 40$ cashback on 1400$ of deposit. No other bonuses
Todas as avaliações do Pledoo Casino
Pledoo Casino
há 6 dias
Good afternoon gpac2024!

Thank you for taking the time to leave a review!

Our loyalty system is based on long-term play, meaning that the longer you play, the more opportunities you have to benefit. It may not show its full potential within just a few days.

About RTP. You might play 1000 spins without hitting a feature, or you might get 5 features in just 10 spins. It all comes down to luck, and short-term results don’t affect or change the overall winning odds, which are the same as at any other casino.

On our end, we strive to make everything as quick as possible, as we understand that the time it takes to receive the money depends on third-party payment providers, online banking, and even cryptocurrency processors.

Best regards,
Pledoo team
silver
gpac2024
Aprendiz Júnior
há 2 mesesOriginalTradução
The only positive is quick processing of withdrawal however don't expect your money for 72 hours.
  • Decent withdrawal speed
  • Decent game selection
  • While they claim above 92% RTP, analyzing the results yielded under 70%.
  • Terrible bonuses with high wager requirements and maximum winnings are the lowest in the industry
  • Non existant VIP service
Todas as avaliações do Slots City Casino
silver
gpac2024
Aprendiz Júnior
há 2 mesesOriginalTradução
Very frustrating experience. Try Ramses in Gameart, the reels skip - impossible to get bonus round. Very slow withdrawals and terrible VIP service.
  • Game selection
  • Easy and quick verification
  • Daily withdrawal is 3000 CAD and not what Casino Guru wrote.
  • They leave withdrawal cancellable between 2 and 4 days even if they claim 24 hours. I had to fight and make a formal complaint for my second withdrawal.
  • Terrible cashback percentage
  • Week VIP
  • Reels appear to be rigged. Check out the games, the reels skip.
Todas as avaliações do Spinch Casino
Spinch Casino
há um mês
Dear gpac2024,

Thank you for taking the time to provide your feedback. We are genuinely sorry to hear that your experience with us has been frustrating, especially regarding the game you played and your withdrawal process. We aim to provide an exceptional gaming experience for all our players, and your comments help us identify areas where we can improve.

Regarding your withdrawal experience, we sincerely apologize for any inconvenience caused by the delay. While we strive to process withdrawals as quickly as possible, there can be occasional delays due to compliance checks. Rest assured, we are continuously working to improve our processes to ensure quicker and smoother transactions in the future. We greatly value your feedback, and we hope to have the opportunity to provide you with a better experience moving forward.

Best regards,
Spinch Casino Team
silver
gpac2024
Aprendiz Júnior
há 2 mesesOriginalTradução
I would choose an ethical casino instead. This casino misleads you just so you keep depositing and will tell you whatever you want to hear to get more money.
  • Game selections.
  • They are dishonest. I uploaded my documents for verification. I made it clear that I want to feel safe and that I wanted to be fully verified before depositing a second deposit. Noora and Elizabeth both told me I was fully verified and I have screen shots to prove it. I received an email after making more deposits that my deposit proof, which clearly showed the bank, my name, account number and amount, was declined for reasons they did not provide.
Todas as avaliações do Lucky Hunter Casino
silver
gpac2024
Aprendiz Júnior
há 2 mesesOriginalTradução
I played here for several months and when I called to update new email address they claim it was updated but I cannot log into account.
  • game selection is decent.
  • They write an email saying "congratulations, your email address is updated and ready to go". I try to sign in, and suddenly, it doesnt work. Emails go unanswered. They have very poor to non existant customer service. Spend your hard earned money elsewhere.
Todas as avaliações do Wildz Casino
silver
gpac2024
Aprendiz Júnior
há 2 mesesOriginalTradução
I was playing at this casino for a couple of years and was VIP and the way I am treated is with complete and utter lack of respect and service.
  • Game selection is the only decent thing about this casino.
  • I wrote them updating my email address. They wrote back and said the email address was updated and account open. The account is closed and the biggest issue with this casino is that they will take weeks to get back to you, if you are lucky enough to be acknowledged.
  • Lack of respect for players and non existent service
Todas as avaliações do PlayOJO Casino
silver
gpac2024
Aprendiz Júnior
há 2 mesesOriginalTradução
I will never recommend this casino and I beleive the positive reviews to be questionnable. Players are not valued or respected here.
  • Game selection is decent.
  • Non existant bonuses. 0ver 5200CAD deposited and lost, 1000$ withdrawn and for the over 1200$ lost, I was eligible for a 35$ bonus.
  • Games like Fat Banker and Big Bamboo suddenly stopped working and the casino claims they work fine on their end. When casinos play these games with players, please keep in mind this kind of activity.
  • You will never find a way to reach management or owners of this casino.
Todas as avaliações do BetItAll Casino
BetItAll Casino
há 2 meses
Good afternoon, gpac2024!

We appreciate your feedback and will make every effort to respond with respect.

Our loyalty system is based on levels, so let us explain briefly – the more you play, the more points you earn. When cashback is credited to your account, your current level is taken into account.

In addition to luck, which plays an important role in winning, it is also essential to have a stable internet connection. We will definitely forward your concern to our technical department to ensure they also conduct a check on our side.

Thank you for taking the time.

Best regards,
Betitall Team
silver
gpac2024
Aprendiz Júnior
há 5 mesesOriginalTradução
I would not beleive one positive review about this casino.
I know how gambling works. I know the odds and we all know that the house almost always wins in the long term. I also know how RTP works. Deposited 300$. When I told chat service to close my account, and that the RTP less than 8% is criminal, Chat service starts sending me all these screen shots and conversations they claim they had with clients showing all these big wins. I had to ask to close my account 14 times. I honestly dont care about the 300$, it's that these kind of online casinos continue to exist that is appaling.
Ler maisLer menos
  • Easy to navigate platform
  • You have to constantly change the currency to your currency, it's annoying.
  • Lack of providers
  • Worst RTP I have ever seen
  • Disingenuous chat service, they try to con you.
Todas as avaliações do DelOro Casino
DelOro Casino
há 5 meses
Dear gpac2024,

First and foremost thank you for putting your trust in our casino and giving it a try.

We have members deposit $10 and win $10,000 and we have members that take a little longer for the nice payday.

RTP works based on a random number generator and and is calculated over millions and millions of spins and gets the overall return to the player. RTP cannot be assessed by a few deposits.

Also, these are all regulated providers that you and every one of our members play on. We have had people win over 500,000 euros in this casino in 12 hours from these providers so to say that RTP is 8% is a fallacy. According to your calculation, our RTP would be 10,000% in the case of the winners.

Thank you for saying our website is easy to navigate and we are glad that you experienced our 24/7 live customer support that is there to help you. They are highly trained in distribution of bonuses, gameplay, solving technical issues, and fixing payments.

Del Oro Casino has every game provider in the industry, it is just a matter of activating it. Any game that you would like please ask our support and they would be more than happy to activate it.

We are a very international casino so we have members from every country around the world and cater to many different currencies.

We would love to welcome you back into this community and we hope that your next deposit ends up in a huge payday and you can truly see the power of the Del Oro slots.

Kind regards,
Del Oro Casino Team
silver
gpac2024
Aprendiz Júnior
há 5 mesesOriginalTradução
I am not a soar loser. We win some and we lose some and we all know that if we play long enough, the house will likely win but no matter how often this casino claims "fairness", over 1000$ CAD deposits and less than 23% RTP.
  • Easy to navigate web site
  • good game selection
  • horrible rtp, beyond just bad luck
  • terrible VIP service
  • when I told him I want my account closed, he said "you know if I close your account you will be banned by all Dama NV casinos" They are sick and I welcomed this ban!
Todas as avaliações do Shambala Casino
silver
gpac2024
Aprendiz Júnior
há 5 mesesOriginalTradução
This casino could have been one of the greats. The platform is clean and the games are not glitchy. The providers are limited for Canadians.
The biggest issue is the payout. I have won a considerable amount of money here and still have 16,000 CAD in my account, and they pay out at snail's speed. No matter what their T & C says, there is no way you could withdraw more than 1000$ per week. They keep your withdrawal request pending for 3 to 4 days, and while it's pending, you cannot withdraw any more money. This is a huge negative, and they dont care about improving. I have requested a larger amount and they said they will not grant me a larger amount unless the finance department decides to. Absurdity and total disrespect of their players. They act as though I am lucky to have received 6000$ from them so far. This is money I won and money owed. The 1000$ per week is not acceptable and they should be forced to modify and correct their T & C as if more players know they cannot collect more than 1000$ per week, they will play elsewhere. Also, they claim it's 1000$ for a 24 hour period. It is a complete lie. They hold your money in "pending" for 3 days so it's not 1000$ per 24 hour period. It's 1000$ oer 72 to 96 hour period.
Ler maisLer menos
  • Game website without glitches
  • Withdrawal limits of CAD 4000 per month.
  • Very unfair payout system
  • Very few game providers available for Canadians
Todas as avaliações do Svenplay Casino
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