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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respostas às reclamações por Tomas Biscuit

Português
Dear kozydkb,Thank you very much for submitting your complaint. We are sorry ... há 2 dias
Thanks for your reply.Please let me sum up our approach when we consider a ca... há 2 dias
Dear Panda,Could you please comment on the presented screenshot, as it appear... há 2 dias
I am sorry you feel this way. We recommend you stop playing games where you e... há 2 dias
Thank you very much, mistakathir620, for providing the necessary information.... há 2 dias
Dear Clutz001,The amount of 500 INR for deposits is rather small considering ... há 2 dias
Dear ammiratimanuele,Thank you very much for submitting your complaint. I’m s... há 2 dias
Dear niklasjak,Thank you very much for submitting your complaint. I’m sorry t... há 2 dias
Thanks for your email.During the complaint resolution process, we expect you ... há 2 dias
Dear Sarak35,Unfortunately, I would like to inform you that since this casino... há 2 dias
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