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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respostas às reclamações por Tomas Biscuit

Português
Dear elganador,Please understand that if you mainly placed bets on sports bet... há 14 horas
Thanks for your reply.Let me refer to the rule specified in the accusations m... há 14 horas
Dear lima,Were at least some of your documents approved? Which ones to your k... há 14 horas
Thanks for your reply.Based on the presented evidence we can't argue to the c... há 15 horas
Dear newinner,I am sorry you feel this way.Kindly send the original email you... há 15 horas
Dear hpadu006,We are extending the timer by 7 days. Please, be aware that in ... há 19 horas
Thank you very much, njurso, for providing the necessary information. I will ... há 20 horas
If the issue with your withdrawal persists, please share with me a screenshot... há 20 horas
Thanks for the files.I went over the data, however, based on the amount of pl... há 20 horas
Thanks for your email.Could you please clarify whether the 1400€ reached your... há 21 horas
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