Avaliação do funkyduck

Casino Guru

Queremos que os jogadores compreendam o jogo.

há 7 mesesOriginalTradução
Deposited twice on Friday 2x ~$250 by ETH, spent a good few hours pottering around, winning some & losing some. Played slots, bet on football, bet on UK & US horse racing. Withdrew $1500 by BTC, which was in my wallet by Sunday morning.

Verification was quick (ID and rotate your face thingy) and emails kept me up top date on steps.

Will be keeping his account open, especially due to the mix of sports including racing , slots & live casino.
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  • Communication, verification process, feels trustworthy.
  • Slots, live casino, sports including international horse racing
  • Withdrawal within 24hrs
  • None
há 7 mesesOriginalTradução
AVOID! There are way better out there, such as Flush, Deloro, Scorpion - who are much fairer in taking payments and processing withdrawals.

Freshbet have been hugely unfair by taking multiple deposits and then, when requesting a withdrawal, closing the account because I had one previously. Even though it was a genuine mistake, last deposit only refunded and both previous deposits and withdrawal cancelled.

They simply cannot be trusted to treat you fairly.
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  • None, if basic customer service and decency do not exist
  • Untrustworthy
  • Basically fraudulent/corrupt terms hidden in their T&Cs
  • Regulator is pointless
há 8 mesesOriginalTradução
Deposit by card from UK doesn’t work, but with Crypto no problem. Pretty quick to process. Withdrawal also quick and basic communication with support quick and efficient.
  • Live games quality awesome
  • Deposit and withdrawal with Crypto.
  • Can’t deposit with card (from Uk and from France)
há 8 mesesOriginalTradução
Decent casino. Couldn’t deposit by card (two cards rejected), which was a little frustrating, but Crypto was quick and easy. Games (slots, live & virtual) all good, using VPN where necessary, and both verification and withdrawal good. ID approved overnight and cash out via Crypto in my wallet within ~20mins.
  • Most things. Ease of use, verification, withdrawal, game quality, variety and performance.
  • Couldn’t deposit via card
há 8 mesesOriginalTradução
Good feel to it. Couldn’t help but think RTP is off, but maybe I was just unlucky. Haven’t had such a poor run before.

Struggled to deposit with card, but crypto was super quick.

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  • Back of my mind telling me RTP is off.…..
DelOro Casino
há 8 meses
Dear FunkyDuck,

Thank you for your review. It is truly a pleasure to hear that you had a good feel of our casino even without redeeming our many bonuses. You will be receiving cashback this Thursday so hopefully that will help your luck!

You also have 20 free spins that you haven't unlocked yet, a 100% deposit match, a 50% deposit match, and many more bonuses.

I looked over your debit card transaction and I am noticing an error that says "Unauthenticated". I am not sure if this is due to incorrect card information or you having to contact the bank. If you want we can try to connect another card provider to you.

Another popular method for us in the UK is our instant banking method. It is used by many our members and they love it.

We are always here in case you have any questions! Remember RTP is random and slots are like the lottery, all it takes is one good spin :)

Kind regards,
Del Oro Casino Team
há 8 mesesOriginalTradução
NEED TO UPDATE - problem seems to be with Crypto.com, so removed the negatives

Casino itself seems pretty good, user support very good and prompt, but cannot get away from £100 deposit by Bitcoin, yet only £67 credited.

Enough for me to self-exclude, purely so I don’t make the same mistake by accident.
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  • Helpful real person support
  • Couldn’t deposit with Visa and had provider problems with Bitcoin
há um anoOriginalTradução
Signed up, deposited £50 and won just over £1,000. Submitted documentation and verified within 24hrs. Submitted withdrawal (SEPA bank transfer) which was accepted and now waiting…

If the payment arrives in the next day or two the casino is a definite 5* as the games are good, sports and virtual sports good, and live casino also good.

If it doesn’t then of course I’ll update this review :)
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  • Everything, from card deposit, games, verification & withdrawal
  • Nothing so far
há um anoOriginalTradução
No negatives at all. Quick deposit. Plenty of games including live. Even quicker withdrawal.
  • smooth experience
  • Nothing
há um anoOriginalTradução
Update: payment received after 9 days, with an apology over a technical problem…

I’ll change this if my withdrawal comes through, but, despite being a good casino to play at, I’ve been waiting a week for a Bitcoin withdrawal to be processed. Four contacts with a 3rd party customer service merely ‘send a chasing email’ but nothing happens and no feedback.
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  • Good games
  • Generally good casino site feel
  • Don’t know what’s happening with a week old withdrawal
  • Customer service seem to be message takers only
há um anoOriginalTradução
Made a two deposits in the evening and was lucky enough to win 2k. Withdrawal was processed within a couple of hours and Bitcoin back in my wallet by the time I woke up. Cannot fault that.

Some of slots feel a little dubious, with few bonus rounds and no real wins, but that could have just been bad luck. Live casinos were great. Sports look okay but I didn’t use any yet as it is out of football season and there are no horses.
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  • Super quick BTC payments - in and out
  • Nothing significant but be conscious of some slots.
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