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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respostas às reclamações por Tomas Biscuit

Português
Dear oliver9911,While it is normal for a casino to have a rule stating one ac... há 9 meses
We’ve closed this complaint as per the player’s explicit request. Dear hschlu... há 9 meses
Unfortunately, the player has not responded to our messages and questions. Co... há 9 meses
It appears that this issue may have been resolved, but without confirmation f... há 9 meses
Unfortunately, the player has not responded to our messages and questions. Co... há 9 meses
Due to the aforementioned reasons, this complaint will now be closed. Thank y... há 9 meses
Due to the reasons above, this complaint will now be rejected. Thank you for ... há 9 meses
Thank you very much, Butch030, for providing the necessary information. I wil... há 9 meses
Unfortunately, we won't be able to help.Please understand we believe casinos ... há 9 meses
Thank you very much, Audielm, for providing the necessary information. I will... há 9 meses
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