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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respostas às reclamações por Veronika Lash

Português
I am sorry but as I mentioned in my first reply, the maximum bet limit when p... há 9 meses
Dear Lizzie1270,I'm glad to hear that your issue has been resolved successful... há 9 meses
Thank you very much, RenThal86, for providing all the necessary information. ... há 9 meses
I'm sorry, but we cannot assist you since you have lost all the money in your... há 9 meses
Dear Pascal_W,I'm glad to hear that your issue has been resolved successfully... há 9 meses
Thank you very much, DavidPratt1983, for providing all the necessary informat... há 9 meses
Dear iiisarockss,Thank you for the information. I will now mark the complaint... há 9 meses
We’ve rejected this complaint as per the player’s explicit request. We are so... há 9 meses
Dear j9zjqsjx84,I will now mark the complaint as 'resolved' in our system. Th... há 9 meses
Thank you very much, Charlimurphyy, for providing all the necessary informati... há 9 meses
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