JOO Cassino
recusei meu pedido de saque e confisquei meus ganhos de $ 500 canadenses, alegando que não cumpri a aposta (condições de aposta). A condição máxima era de 5€.
Em alguns jogos eles oferecem a compra de rodadas grátis com base na aposta que varia de US$ 20 a US$ 1.000 ou mais. Em nenhum lugar dos regulamentos ou jogos é afirmado que essas compras são consideradas apostas e que violam as regras de bônus.
Tenho argumentos sólidos para contestar a decisão e reivindicar meu prêmio?
JOO Cassino
rejeitei meu pedido de saque e confisquei meus ganhos canadenses de $ 500 sob o pretexto de que não respeitei a aposta (requisitos de aposta), que tem um limite de € 5.
Em alguns jogos, eles oferecem a compra de rodadas grátis com base na aposta, variando entre US$ 20 e US$ 1.000 ou até mais. De acordo com as regras e regulamentos do jogo, não é declarado que estes sejam interpretados como uma aposta e que isso transgrida as regras do bônus.
Tenho argumentos fortes para reivindicar meu direito de reivindicar meu prêmio?
JOO Casino
refused my withdrawal request and confiscated my winnings of $500 Canadian on the grounds that I did not adhere to the bet (wagering conditions). The maximum condition was €5.
In some games they offer the purchase of free spins based on the bet ranging from $20 to $1000 or more. Nowhere in the regulations or games does it state that these purchases are considered as the bet, and that they violate bonus rules.
Do I have a solid case for contesting the decision and claiming my prize?
JOO Casino
rejected my withdrawal request and have confiscated my $500 Canadian winnings under the pretense that I did not respect the bet (wagering requirements), which has a limit of €5.
In some games, they offer to buy free spins based on the bet, ranging between $20 and $1000 or even more. According to both game rules and regulations, it is not stated that these are construed as the bet, and that this transgresses the bonus rules.
Do I have strong arguments to claim my right to claim my prize?
JOO Casino
was refused my withdrawal request and confiscated $500 Canadian won under the pretext that I did not respect the bet (wagering conditions). The condition was 5 € maximum.
In certain games it offers to buy free spins depending on the bet between $20 and $1000 or more.. in the regulations just as in the games it is not mentioned that these are considered as the bet and that these are transgressed bonus rules..
Do I have good arguments to assert my right to claim my prize?
JOO Casino
Me refuse la demande de retrait et on ma confisqué 500$ canadien gagné sous prétexte que je n'ai pas respecter le bet (conditions de mise). La condition etait de 5 € maximum.
Dans certains jeux il propose d'acheter des tours gratuit en fonction du bet entre 20 $et 1000 $ou plus.. dans les règlements tout comme dans les jeux il n'est pas mentionné que ces considéré comme le bet et que ces comme transgressé les regle du bonus..
Est-ce que jai de bon arguments pour faire valoir mon droit de reclamer mon prix?
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