Estou jogando no cassino há um mês. Hoje, fiz um depósito de 130 euros e, quando fiz outro depósito de 30 euros, o dinheiro nunca apareceu. O valor foi deduzido da minha conta e, quando falei com o banco, eles me disseram que o dinheiro foi para onde eu o enviei.
Além disso, na conta, mostra que o dinheiro está indo para uma livraria na Romênia. A mesma coisa aconteceu com depósitos anteriores, mas o dinheiro sempre entrava na minha conta corretamente.
Falei com o suporte por chat muitas vezes, e eles continuam me dizendo que o depósito está pendente, sem maiores explicações.
Já se passaram 5 horas e ainda não há solução. A empresa ainda não entrou em contato comigo.
Não só me atraíram no primeiro dia, mas em 15 dias, eles me mantiveram bloqueado, e eu perdi 2500 euros. Agora, eles não conseguem encontrar uma solução por 30 euros, que o banco me garante que foram para a empresa.
I have been playing at the casino for a month. Today, I made a deposit of 130 euros, and when I made another deposit of 30 euros, the money never showed up. The amount was deducted from my account, and when I talked to the bank, they told me that the money went where I sent it.
Also, in the account, it shows that the money is going to a bookstore in Romania. The same thing happened with previous deposits, but the money would always enter my account correctly.
I spoke to chat support many times, and they keep telling me that the deposit is pending without further explanation.
It has been 5 hours, and still no solution. The company hasn’t contacted me yet.
Not only did they entice me on the first day, but within 15 days, they have kept me locked out, and I have lost 2500 euros. Now, they can't find a solution for 30 euros, which the bank assures me went to the company.
Παίζω στο καζίνο ένα μήνα σήμερα έκανα κατάθεση 130 ευρώ κ όταν έκανα άλλη μία κατάθεση 30 ευρώ τά λεφτά δεν μπήκαν ποτέ.Το πόσο αφαιρέθηκε από τό λογαριασμό μου κ όταν μίλησα με την τράπεζα μου είπαν ότι τά λεφτά πήγαν εκεί πού τά έστειλα.
Επίσης στο λογαριασμό φαίνεται ότι τά λεφτά πάνε σέ ένα βιβλιοπωλείο στην Ρουμανία, τό ίδιο γίνονταν κ στις προηγούμενες καταθέσεις απλά τά λεφτά έμπαιναν κανονικά στο λογαριασμό μου.
Μίλησα στο τσατ πολλές φορές κ μου λένε ότι η κατάθεση είναι σε εκκρεμότητα χωρίς νά εξηγούν κάτι παραπάνω.
Πέρασαν 5 ώρες Κ ακόμα καμμία λύση ούτε επικοινωνεί μαζί μου Η εταιρία.
Δεν φτάνει πού εκτός της πρώτης μέρας που Με γλυκαναν, μέσα σέ 15 μέρες με έχουν κλειστό κ έχω χάσει 2500 ευρώ, τώρα δεν βρίσκουν λύση για 30 ευρώ τά οποία η τράπεζα μου διαβεβαιώνει ότι έχουν πάει στην εταιρία.
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