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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respostas às reclamações por Veronika Lash

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Thank you very much, mikeloke30, for providing all the necessary information.... há um ano
Dear agnezvul,I apologize but delaying bonus rounds is strictly against bonus... há um ano
I'm sorry but since there was no balance in your account, there is nothing we... há um ano
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Dear IceCasino representative,Thank you very much for providing us with the r... há um ano
Unfortunately, the player has not responded to our messages and questions. Co... há um ano
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Dear jjgobro,I am sorry for the confusion. My first response was posted autom... há um ano
Thank you very much, jabatehayouba29, for providing all the necessary informa... há um ano
Dear sai1331,I'm glad to hear that your issue has been resolved successfully.... há um ano
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