Obrigado pela clarificação.
Por favor, entenda que você descreve uma situação em que jogou em um cassino online com fundos que pertencem a outra pessoa, neste caso, seu marido. Nestas circunstâncias, jogou com fundos que pertencem a outra pessoa, o que significa que infelizmente não podemos ajudar e temos que considerar as ações do casino como justificadas.
De acordo com os termos e condições do cassino: https://hellspin.com/de/rules/terms-and-conditions
"Hell Spin não aceita pagamentos de terceiros. Você só pode fazer depósitos a partir de uma conta bancária, cartões bancários VISA/MasterCard, sistemas de pagamento Skrill/NETELLER ou outros métodos de pagamento registrados em seu próprio nome. Se descobrirmos durante as verificações de segurança que que você violou esta condição, seus ganhos serão confiscados e o depósito original será devolvido ao proprietário da conta de pagamento. Além disso, a Hell Spin não é responsável por fundos perdidos depositados através de contas de terceiros."
verifique nosso Fair Gambling Codex para jogadores https://casino.guru/fair-gambling-codex-for-players :
"Pagamentos
Para depósitos e saques, você deve usar apenas contas bancárias e cartões de crédito em seu próprio nome. Se você não fizer isso, poderá ter problemas ao tentar fazer um saque. Esta regra existe principalmente para evitar o uso indevido de cartões de crédito e também por causa das regulamentações internacionais contra a lavagem de dinheiro".
Se você decidir jogar em cassinos online no futuro, recomendo que use métodos de pagamento exclusivamente em seu nome. Se você não fizer isso, seus ganhos não serão honrados.
Pelas razões acima mencionadas, esta reclamação será agora rejeitada. Obrigado pela sua compreensão, lamento não podermos ajudar mais nesta ocasião. Por favor, não hesite em nos contatar se tiver problemas com qualquer cassino online no futuro.
Thanks for clarification.
Please understand that you describe a situation where you played in an online casino with funds that belong to someone else, in this case, your husband. Under these circumstances, you played with funds that belong to someone else, which means we unfortunately cannot help and have to consider the actions of the casino as justified.
According to the casino's terms and conditions: https://hellspin.com/de/rules/terms-and-conditions
"Hell Spin does not accept payments from third parties. You may only make deposits from a bank account, VISA/MasterCard bank cards, Skrill/NETELLER payment systems or other payment methods registered in your own name. If we discover during the security checks that that you have violated this condition, your winnings will be confiscated and the original deposit will be returned to the payment account owner. Furthermore, Hell Spin is not responsible for lost funds deposited through third-party accounts."
check our Fair Gambling Codex for Players https://casino.guru/fair-gambling-codex-for-players :
"Payments
For deposits and withdrawals, you should only use bank accounts and credit cards held in your own name. If you don't do this, you might get into trouble when trying to make a withdrawal. This rule is mostly in place to prevent credit card misuse and also because of international anti-money-laundering regulations."
If you decide to play in online casinos in the future, I would recommend you use payment methods that are exclusively in your name. If you fail to do so, your winnings will not be honored.
Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.
Thanks for clarification.
Please understand that you describe a situation where you played in an online casino with funds that belong to someone else, in this case, your husband. Under these circumstances, you played with funds that belong to someone else, which means we unfortunately cannot help and have to consider the actions of the casino as justified.
According to the casino's terms and conditions: https://hellspin.com/de/rules/terms-and-conditions
"Hell Spin akzeptiert keine Zahlungen von Dritten. Sie dürfen Einzahlungen ausschließlich von einem Bankkonto, Bankkarten VISA- / MasterCard, die Zahlungssysteme Skrill/NETELLER oder andere Zahlungsmethoden vornehmen, die auf Ihrem eigenen Namen registriert sind. Wenn wir im Verlauf der Sicherheitsüberprüfungen feststellen sollten, dass Sie gegen diese Bedingung verstoßen haben, werden Ihre Gewinne beschlagnahmt und die ursprüngliche Einzahlung an den Besitzer des Zahlungskontos zurückerstattet. Darüber hinaus ist Hell Spin nicht für verlorene Mittel verantwortlich, die über Drittkonten eingezahlt wurden."
check our Fair Gambling Codex for Players https://casino.guru/fair-gambling-codex-for-players:
"Payments
For deposits and withdrawals, you should only use bank accounts and credit cards held in your own name. If you don't do this, you might get into trouble when trying to make a withdrawal. This rule is mostly in place to prevent credit card misuse and also because of international anti-money-laundering regulations."
If you decide to play in online casinos in the future, I would recommend you use payment methods that are exclusively in your name. If you fail to do so, your winnings will not be honored.
Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.
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