22bet Casino - O jogador está lutando para retirar seus ganhos.

Whem I try to withdraw money the only thing that appears to me is "no systems available" and I am given no option to withdraw.

I also cannot play in casino or most games inside of the website.

I have sent a few emails over the last two weeks but have gotten no answer from the staff.

I would very much like it if anyone could help me

Dear lucassousa001,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise when was the last time you succeeded in accessing all the features of your casino account? Was your account successfully verified in the past? Have you tried any other devices to access your account?

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

The last time I withdrew from the website was in June last year.

My account was never verificated in the past, but I have sent my id almost 2 weeks ago and got no response.

I have tried other devices and all of them said the same thing.

Dear lucassousa001,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease of rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of 22bet Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate. We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from 22bet Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.

We’ve reopened this complaint at the request of 22bet Casino casino. We would like to allow this case one more chance to be resolved and help both parties involved to reach a satisfactory conclusion.

Dear lucassousa001,

We have been informed by the casino representative that your verification process has been successfully completed and everything is in order.

Could you kindly confirm this information?

Thank you.

Dear lucassousa001,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.