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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respostas às reclamações por Tomas Biscuit

Português
Dear Paula,I apologize, but since we haven’t received any response from the c... há 2 anos
We haven't received any reply from mohithockey1 these past 14 days.Even if we... há 2 anos
We haven't received any reply from Jamie these past 14 days.Even if we’ve ass... há 2 anos
Thank you for the confirmation,Sadly, since we have not received any relevant... há 2 anos
Hello all,Thanks for the detailed explanation. Our position is that having mu... há 2 anos
Dear Angi1990,I contacted the casino representatives, however, they haven't c... há 2 anos
Unfortunately, we’re rejecting this case because the player hasn’t responded ... há 2 anos
Hello I am glad to hear that, Janet! As the complaint has been successfully r... há 2 anos
Dear Navi0, I tried to contact the casino repeatedly but without success. I’m... há 2 anos
Unfortunately, we’re rejecting this case because the player hasn’t responded ... há 2 anos
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