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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respostas às reclamações por Tomas Biscuit

Português
Dear bigbig60, Thank you for using the Casino Guru complaint resolution cente... há 2 anos
Since we haven’t received any response from the casino regarding the issue, w... há 2 anos
Awesome news, Miroslav! As the complaint has been successfully resolved, we w... há 2 anos
Dear shine0909, I tried to contact the casino repeatedly but without success.... há 2 anos
I am glad to hear you received your winnings, Christoph! Thank you for lettin... há 2 anos
I am glad to hear that, EverettNA! Thank you for letting us know. As the comp... há 2 anos
I am glad to hear you received your winnings, Jylppis! Thank you for letting ... há 2 anos
Thanks for the update. That's finally some good news! As the complaint has be... há 2 anos
Awesome news, Diana! As the complaint has been successfully resolved, we will... há 2 anos
Unfortunately, after gathering all the necessary information, we are rejectin... há 2 anos
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