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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respostas às reclamações por Veronika Lash

Português
Dear maicobender,Unfortunately, I would like to inform you that since this ca... há um ano
I am sorry but if both of you used the same device for accessing the casino w... há um ano
Thank you very much, Ulja2002, for providing all the necessary information. I... há um ano
Dear hugosousa091974,I'm glad to hear that your issue has been resolved succe... há um ano
Thank you very much, tulasqueek, for providing all the necessary information.... há um ano
Thank you very much, nikowein1980, for providing all the necessary informatio... há um ano
Thank you very much, eloson, for providing all the necessary information. I w... há um ano
Unfortunately, the player has not responded to our messages and questions. Co... há um ano
Dear Pawan7891,After a thorough review of your case, we have to agree with th... há um ano
Dear Silvia1967,I'm glad to hear that your issue has been resolved successful... há um ano
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