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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respostas às reclamações por Veronika Lash

Português
Thank you very much, joelkolos01, for providing all the necessary information... há um ano
Unfortunately, the player has not responded to our messages and questions. Co... há um ano
Unfortunately, the player has not responded to our messages and questions. Co... há um ano
Thank you for your response. I understand that you may have been surprised to... há um ano
Thank you very much, Enilyblazer, for providing all the necessary information... há um ano
Thank you very much, Harsheet99, for providing all the necessary information.... há um ano
I'm sorry but since you breached the casino's Terms and Conditions and sent y... há um ano
It appears that this issue may have been resolved, but without confirmation f... há um ano
Unfortunately, the player has not responded to our messages and questions. Co... há um ano
Since you provided the casino with incorrect personal information, I am afrai... há um ano
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