Mr Sloty Casino - As retiradas dos jogadores foram adiadas.

I made a withdrawal nearly two months ago and they still haven't paid me... a bunch of crooks. Thank goodness I only put in the minimum amount on this garbage platform... I made a withdrawal of 5000 and I still have another 5000 that they're apparently not going to pay.

Fiz uma retirada já faz quase dois meses e não me pagaram ainda...bando de safados ..ainda bem que coloquei valor mínimo nessa plataforma lixo.... Fiz uma retirada de 5000 e ainda tenho mais 5000 que pelo jeito não vão pagar

Dear jcacessoriosgame,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

Could you please forward a screenshot of your withdrawal request to petronela.k@casino.guru?

Thank you in advance for your cooperation and reply.

Best regards,

Petronela

Dear jcacessoriosgame,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Good morning, they still haven't resolved my problem, I contact the chat almost every day and always get the same answer, they end the chat in the chat room, this platform is terrible.

I will send a screenshot to this email petronela.k@casino.guru

Bom dia, ainda não resolveram meu problema, entro em contato com o chat quase todos os dias e sempre a mesma resposta , eles finaliza o chat no rio da conversa essa plataforma é péssima.

vou enviar uma captura de tela neste e-mail petronela.k@casino.guru

This mrsloty platform is terrible. They haven't paid yet, it's been almost two months.

Essa plataforma mrsloty é péssima. Não pagaram ainda já faz quase dois meses

Dear jcacessoriosgame,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of Mr Sloty Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from this casino. I wish I could be of more help.

The casino can reopen this complaint anytime.