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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respostas às reclamações por Tomas Biscuit

Português
Thank you very much, jdua, for providing the necessary information. I will no... há um mês
Dear contatojuangomes,We're glad to hear that your issue has been resolved. W... há um mês
Dear tolissabata,We're glad to hear that your issue has been resolved. We'll ... há um mês
Dear gpony7,We're glad to hear that your issue has been resolved. We'll go ah... há um mês
We’ve closed this complaint as per the player’s explicit request. We are sorr... há um mês
Dear fapestik,We're glad to hear that your issue has been resolved. We'll go ... há um mês
Dear monish,We're glad to hear that your issue has been resolved. We'll go ah... há um mês
Thanks for the update.From our point of view, we don't see a valid reason for... há um mês
Dear tasosir4,We're glad to hear that your issue has been resolved. We'll go ... há um mês
Thanks for the explanation.I understand how disappointing it can be when a bo... há um mês
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