Casinoin - O jogador não pode solicitar uma retirada.

The casino seems to have something against me.Two payouts worked but now an authorization error always appears when I want to payout.It's been like this for 3 days. The employees say they pass it on but nothing happens.

Das Casino scheint was gegen mich zu haben.Zwei Auszahlungen haben geklappt aber jetzt erscheint immer Berechtigungsfehler wenn ich auszahlen möchte.Das geht seit 3 Tagen so. Die Mitarbeiter sagen Sie geben es weiter aber es tut sich nichts.

Dear bigbig60,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Could you please post here a screenshot of the error message that appears when you try to withdraw?

Would you be so kind as to send me all the relevant communication between you and the casino, so we can gather as much information as possible? My email address is kristina.s@casino.guru.

I hope, we will help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

Money received. Thanks for the help. Will avoid the casino from now on.

Geld ist eingegangen.Danke für die Hilfe.Werde das Casino ab jetzt meiden.

Awesome news, bigbig60. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.