Joguei usando um bônus de depósito neste site.
Tive sorte de ganhar e tentei sacar meus ganhos. No entanto, não consegui fazer login no site e, após consulta, me pediram para verificar minha identidade, o que fiz.
Do saldo de US$ 12.000, apenas US$ 2.500 foram sacados uma vez, e já se passou mais de um mês desde então e o restante do saldo ainda não foi sacado.
Perguntei várias vezes e me disseram que o valor restante seria sacado imediatamente, mas isso ainda não aconteceu.
Gostaria que você solicitasse ao site que processasse o saque do saldo restante.
I played using a deposit bonus on this site.
I was lucky to win and attempted to withdraw my winnings. However, I was unable to log in to the site and, upon inquiry, was asked to verify my identity, which I did.
Out of the $12,000 balance, only $2,500 was withdrawn once, and it's been over a month since then with the rest of the balance still not withdrawn.
I've inquired multiple times and been told that the remaining amount would be withdrawn immediately, but it hasn’t happened yet.
I would like you to urge the site to process the withdrawal of the remaining balance.
こちらのサイトで入金ボーナスを使ってプレイしました
運良く勝って出金しようとしたのですが、サイトにログインできなくなり問い合わせたところ本人確認を求められたので本人確認をしました
残高$12000のうち$2500が1回だけ出金されたのですが、その後1ヶ月以上経っているのですが残りの残高が出金されていません
問い合わせをして、すぐに出金しますと言われていますが一向に出金されません
残りの残高が出金されるようサイト側に催促をしてほしいです
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