Boa noite, algo assim não é verdade, vamos começar do início pois dizem que é um bom casino e que tem um óptimo desempenho!!
1: como uma empresa séria, fornecedora de jogos de azar.. quando fiz meu primeiro saque eles cancelaram sem nem saber por que cancelaram!! Mesmo o chat ao vivo é só para existir, não te ajuda em lugar nenhum! Qualquer que seja o problema que você contar a eles, eles dizem que o enviaremos ao departamento competente! Você espera um ou dois dias inteiros para que eles escrevam uma mensagem que não faz sentido! E substância! 2: depois perguntei novamente qual é o problema! Eles me responderam depois de um dia novamente com um e-mail informando que a identificação é finalmente necessária! Quer dizer, disseram que não é necessário se o valor for superior a 500 euros. Eles mesmos dizem isso! 3: Começo a fazer a identificação, me pediram para tirar 7 fotos com poses diferentes, com o laptop atrás da cabeça, a primeira mostrando o cassino, a segunda mostrando o cassino e o chat aberto! Limpe por trás! Então novamente o mesmo para guardar os celulares para guardar os cartões me pediram a confirmação de que sou o dono do banco fiz um depósito dei segui tudo! Fiz tudo como eles queriam! Depois que eu terminar com isso! Iniciei o Live Chat com PAUL, ele disse que está tudo bem e agora é só esperar que revisem sua identidade! Ele me disse que levaria 5 dias!! Depois de esperar, passaram 5 dias e ainda não me deram resposta! Mando mensagem novamente e outra representante me responde que não tinha ideia do que estava dizendo! O senhor chamado Nico estava me contando que me enviaram um e-mail informando que faltava um cartão Mentira! A desculpa simples porque eu tinha dado o cartão! Mas a princípio ele me disse que me mandaram uma mensagem dizendo que precisavam de mais alguns papéis! E eu disse a ele para onde me mandaram porque não vejo nada? Ele procurou, eu expliquei para ele que mandei esse cartão! Ao PAULO depois de analisar e ver que tenho razão ele me disse que agora você vai esperar novamente uma resposta do departamento competente !! :4 antes de mais nada vamos começar do início eles fizeram tudo que estava ao seu alcance para não me dar desistência! Eles estavam tentando me pressionar para jogar e perder o dinheiro! Mas não sou viciado, eles se apaixonaram pela pessoa errada! Depois de ver que nada estava acontecendo, eles jogaram a última carta! Fizeram uma falsa acusação contra mim, me enviaram um e-mail informando que tenho outras contas! Eu disse a eles que quero provas? Pela reclamação que você está fazendo contra mim, eles ainda não têm resposta aos meus e-mails porque sabem muito bem que o que estão dizendo é mentira. Coloquei o meu dinheiro e quero tudo de volta, caso contrário colocarei o meu pai, que tem ligações com Chipre e no estrangeiro, e processarei por fraude. Tem certeza que não vai ficar assim vamos arrecadar muito? evidências contra esta empresa que tem casinoin e algo assim, mas juntos irmãos de cassino. Não são os 900 euros, fiquei muito zangado com o engano que fazem e que brincam com a psicologia do mundo! Eles acham que somos estúpidos por não entendermos exatamente o que eles estão fazendo. Reunirei outras pessoas que têm o mesmo problema aqui no Guru e faremos com que os procedimentos legais para que tais cassinos sejam fechados muito em breve! Estou aguardando uma resposta com provas de IP e tudo o que falarem se não colocarem o dinheiro, será ajuizada uma ação judicial, descobrimos quem está por trás da empresa em questão! Muito obrigado 🙏 Guru por nos deixar mostrar ao mundo que isso pode ser feito! Muito obrigado
Good evening, something like that is not true, let's start from the beginning since they say it is a good casino and that it has a great performance!!
1: as a serious company the provider of gambling games.. when I made my first withdrawal they canceled it without even knowing why they canceled it!! Even the Live chat is just to exist it doesn't help you anywhere! Whatever problem you tell them, they say we will send it to the relevant department! You wait one to two whole days for them to write you a message that makes no sense! And substance! 2: after I asked them again what the problem is! They responded to me after a day again with an Email that identification is finally needed! I mean, they said that it is not necessary if the amount is greater than 500 euros. They say so themselves! 3: I start to do the identification, they asked me to take 7 photos with different poses, with the laptop behind my head, the first showing the casino, the second showing the casino and the chat open! Clean from behind! Then again the same to keep the mobiles to keep the cards they asked me for confirmation that I am the owner of the bank I had made a deposit I gave it I followed everything! I did everything as they wanted! After I'm done with these! I start Live Chat with PAUL, he said everything is fine and now you just have to wait for them to review your ID! He told me it will take 5 days!! After I waited, 5 days passed and they still haven't given me an answer! I message again and another representative answers me who had no idea what she was saying! The gentleman named Nico was telling me that they sent me an Email that a card is missing Lie! The simple excuse because I had given the card! But at first he told me that they texted me that they need some more papers! And I told him where they sent me because I don't see anything? He looked for it, I explained to him that I have sent this card! To PAUL after looking into it and seeing that I am right he told me that now you will wait for an answer from the relevant department again !! :4 first of all let's start from the beginning they did everything in their power not to give me withdrawal! They were trying to push me to play them and lose the money! But I'm not addicted, they fell for the wrong person! After seeing that nothing was happening they played their last card! They made a false accusation against me, they sent me an Email that I have other accounts! I told them I want proof? For the claim you are making against me, they still do not have an answer to my emails because they know very well that what they are saying is a lie. I put my money in and I want it all back, otherwise I will put my father who has connections with Cyprus and abroad and will sue for fraud. Are you sure it won't stay like this we will collect a lot? evidence against this company that has casinoin and something but together casino brothers. It's not the 900 euros, I got really angry with the deception they do and that they play with the psychology of the world! They think we are stupid that we don't understand what they are doing exactly I will gather other people who have the same problem here in Guru and we will make it legal procedures such casinos should be closed very soon! I'm waiting for a reply with evidence of IP and everything they say if they don't put the money, a lawsuit will be filed, we have found out who is behind the company in question! Thank you so much 🙏 Guru for letting us show the world it can be done! Thank you very much
Καλησπέρα κάτι τέτοιο δεν ισχύει ας το πάρουμε από την αρχή αφού λένε ότι είναι καλό καζίνο και ότι έχει μεγάλη απόδοση!!
1: σαν σοβαρή εταιρία οι πάροχος παιγνίων τζόγου.. όταν έκανα την πρώτη ανάληψη μου την ακύρωσαν χωρίς να ξέρουν και οι ίδιοι γιατί την ακύρωσαν!! Ακόμη και το Live chat είναι απλά για να υπάρχει δεν σε βοηθάει πουθενά! Ότι πρόβλημα και να τους πεις σου λένε θα το στείλουμε στο αρμόδιο τμήμα! Περιμένεις μια με 2 μέρες ολόκληρες για να σου γράψουν ένα μήνυμα που δεν έχει νόημα! Και ουσία! 2: αφού τους ξανά ρώτησα ποίο είναι το πρόβλημα! Μου απάντησαν μετά από μια μέρα ξανά με ένα Email ότι τελικά χρειάζεται ταυτοποίηση! Εννοώ έλεγαν ότι δεν χρειάζεται σε περίπτωση αν το ποσό είναι μεγαλύτερο τον 500 εύρο. Το λένε και οι ίδιοι! 3: αρχίζω να κάνω την ταυτοποίηση μου ζήτησαν να βγάλω 7 φωτογραφίες με διαφορετικές πόζες να έχω το λάπτοπ πίσω από το κεφάλι οι πρώτη να φαίνεται το καζίνο οι 2 να φαίνεται το καζίνο και το τσατ ανοιχτό! Από πίσω καθαρά! Μετά ξανά το ίδιο να κρατάω τα κινητά να κρατάω της κάρτες μου ζήτησαν βεβαίωση ότι είμαι ο κάτοχος της τράπεζας που είχα κάνει κατάθεση τα έδωσα ακολούθησα τα πάντα! Έκανα τα πάντα όπως ήθελαν! Αφού τελείωσα με αυτά ! Αρχίζω να μιλάω με το Live Chat με τον PAUL, μου είπε ότι όλα είναι καλά και τώρα απλά πρέπει να περιμένεις να εξετάσουν την ταυτοποίηση σου! Θα πάρει μου είπε 5 μέρες !! Αφού περίμενα πέρασαν 5 μέρες και δεν μου είχαν δώσει απάντηση ακόμη ! Στέλνω μήνυμα ξανά και μου απαντάει ένας άλλος εκπρόσωπος που δεν είχε ιδέα τη έλεγε! Ο κύριος με όνομα Nico μου έλεγε ότι μου έστειλαν Email ότι λείπει μια κάρτα Ψέμα! Οι απλός δικαιολογία γιατί την κάρτα εγώ την είχα δώσει! Αλλά στην αρχή μου είπε ότι μου έστειλαν μήνυμα ότι χρειάζονται υπόλοιπα χαρτιά! Και του είπα που μου έστειλαν γιατί εγώ δεν βλέπω τίποτα? Το έψαξε του εξήγησα ότι οι κάρτα αυτήν την έχω στείλει! Στον PAUL αφού το εξέτασε και είδε ότι έχω δίκιο μου είπε ότι τώρα θα περιμένεις απάντηση από το αρμόδιο τμήμα ξανά !! :4 πρώτα από όλα ας το πάρουμε από την αρχή έκαναν ότι μπορούσαν από το χέρι τους για να μην μου δώσουν την ανάληψη! Προσπαθούσαν να με ωθήσουν να τα παίξω και να χάσω τα λεφτά! Εγώ όμως δεν είναι εθισμένη έπεσαν σε λάθος άνθρωπο! Αφού είδαν ότι δεν γινόταν τίποτα έπαιξαν το τελευταίο τους χαρτί! Βγάλανε ψεύτικη κατηγορία εναντίον μου μου στείλανε Email ότι έχω και άλλους λογαριασμούς! Τους είπα θέλω αποδείξεις? Για τον ισχυρισμό που κάνετε εναντίον μου , ακόμη δεν έχουν απάντηση στα Email μου γιατί ξέρουν πολύ καλά ότι είναι ψέματα αυτά που λένε εγώ έβαλα τα λεφτά μου και τα θέλω πίσω όλα αλλιώς θα βάλω τον πατέρα μου που έχει διασυνδέσεις με Κύπρο και εξωτερικό και θα υποβάλει μήνυση για απάτη. Να είναι σίγουρη ότι δεν θα μείνει έτσι αυτό θα μαζέψουμε πολλά; στοιχεία εναντίον αυτόν τον εταιριών που έχει το casinoin και κάτι αλλά μαζί καζίνο αδέλφια. Δεν είναι τα 900 εύρο νευρίασα παρά πολύ με την εξαπάτηση που κάνουν και ότι παίζουν με την ψυχολογία του κόσμου! Νομίζουν ότι ήμαστε χαζή ότι δεν καταλαβαίνουμε τη κάνουν ακριβώς θα μαζέψω και άλλους ανθρώπους που έχουν το ίδιο πρόβλημα εδώ μέσα στο Guru και θα κάνουμε της νόμιμες διαδικασίες τέτοια καζίνο πρέπει να κλείσουν πολύ σύντομα! Περιμένω απάντηση με στοιχεία αποδείξεις IP και όλα όσα λένε εάν δεν βάλουν τα λεφτά θα υποβληθεί μήνυση είδη έχουμε βρει ποιός είναι από πίσω από την εταιρία την συγκεκριμένη! Ευχαριστώ πολύ 🙏 Guru που μας αφήνετε να δείχνουμε στον κόσμο τη γίνεται! Ευχαριστώ πολύ
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