Raging Bull Slots Casino - O jogador está enfrentando um problema não especificado.

They have told me over and over that they are working on it and the latest was that I would be paid no later than 11/25 but once again I we as told that it will go to finance dept on Monday and it will take another 2 business days. Also had an email sent to me stating I won $500 which it wouldnt let me claim and it didnt so i was told it was because i needed to make a deposit which i did and nothing has changed so told again to try after 5. Very frustrating and time consuming and i just want my money that is owed to me!

Dear amyschmidt55412,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Raging Bull Slots Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

I requested a withdrawl via Bitcoin on 10/2 and have been trying to get paid for the past 3 weeks - I've spoken to them via chat probably a dozen times and always am told that it will be escalated ad to give it 24 - 48 hours but still have not been paid. They claim that it was approved with the 7-10 business days being on Friday (the 10th day) but still nothing. Please let me know if you need more details. Thank you!

Hello amyschmidt55412,

Have your account been verified and if yes, when exactly? Did you use any bonus to accumulate your current balance? When was the last time the casino responded to you and what was it about?

Dear amyschmidt55412,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.