RioBet Casino - Ganhos do jogador confiscados e conta bloqueada.

It's quite disappointing that this casino is listed as "Very Trustworthy". I made a deposit of 1000 reais and it reached the value of 2500. When I requested a withdrawal, they accused me of using bots, paid out only my deposit amount of 1000 reais, and blocked my account with the remaining 1500 reais. It appears that this is a common practice of the casino, as there are other complaints noted on Instagram, meaning it is not very trustworthy at all.

É bem decepcionante esse cassino ser listado como "Muito Confiavel" fiz um depósito de 1000 reais e atingi o valor de 2500 quando solicitei o saque me acusaram de usar robôs e me pagaram só o meu valor de depósito de 1000 reais e bloquearam a minha conta com 1500 reais restantes, e isso pelo que parece é uma prática comum da casa, sendo que existem outras reclamações no instagram, ou seja de muito confiável não tem nada.

Hello SShygo,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with RioBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? What kind of bots did the casino claim you used? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Nick, thank you for taking the time to respond to my message, but I believe I made a mistake, the platform I'm referring to is riobet.com.br not riobet.io

I firmly believe that the two are not from the same person, because it is very likely that riobet.com.br is a scam that uses the name riobet.io to try to convey credibility.

Having said that, I apologize for my mistake and I believe that the complaint can be closed as I made a mistake.

Nick agradeço por você se prontificar a responder a minha mensagem, mas acredito que tive um equivoco, a plataforma a qual me refiro é a riobet.com.br não a riobet.io

Acredito fielmente que as duas não são da mesma pessoa, porque é bem provável que a riobet.com.br seja um scam que use o nome da riobet.io para tentar passar credibilidade.

Dito isso peço perdão pelo meu equivoco e acredito que a reclamação pode ser encerrada já que cometi um engano.

We’ve rejected this complaint as per the player’s explicit request. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.