RoyalSpinz Casino - Os ganhos do jogador foram cancelados devido a uma regra de aposta máxima.

He had already won before supposedly playing more than 30% of the deposit? in which world they live but still they have taken everything from me because they say that I bet on some bets later more than 30% of the deposited, of course I will denounce them for this, I have not found a more thief and brazen page in my life, I will denounce for my bank to return my money, because my clauses say that if you do not pay I do not pay, usurers, or you can think of signing up

Ya los había ganado antes de supuestamente jugar más del 30% de lo depositado? en que mundo viven pero aún así me los han quitado todo por que dicen que aposté en algunas apuestas posteriormente más del 30% de lo depositado, por supuesto voy a denunciarlos por esto, no me he encontrado con una página más ladrona y descarada en mi vida , denunciare para que mi banco me devuelva el dinero, por que mis cláusulas dicen que que si no paga no pago, usureros, ni se os ocurra apuntaros 

Dear Manuel,

Thank you for contacting Casino Guru and bringing this issue to our attention. We are aware of the maximum bet rule for regular play in this casino and we strongly disapprove of its enforcement. Could you be more specific about what exactly happened? Has your deposit been refunded?

Best regards,

Peter

Dear Manuel,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply and provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this complaint because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.