The player from India had reported that his account at the online casino had been temporarily suspended, even though he had been providing the requested documents for several weeks. He had requested for the account to be unblocked so he could withdraw his funds. The player had been participating in both casino games and sports betting, and his winnings were not bonus-related. He claimed to have submitted multiple types of documents for verification, but the casino had rejected them. The issue escalated when the casino allegedly removed his email from his account, preventing him from accessing it. The player had accused the casino of fraud. However, the complaint was ultimately rejected upon the player's request.
O jogador indiano informou que a sua conta no casino online foi temporariamente suspensa, apesar de já ter fornecido os documentos solicitados há várias semanas. Ele havia solicitado o desbloqueio da conta para que pudesse sacar seus fundos. O jogador participava tanto em jogos de casino como em apostas desportivas e os seus ganhos não estavam relacionados com bónus. Ele alegou ter apresentado vários tipos de documentos para verificação, mas o casino os rejeitou. O problema agravou-se quando o casino supostamente removeu o e-mail da sua conta, impedindo-o de aceder à mesma. O jogador acusou o cassino de fraude. No entanto, a reclamação foi finalmente rejeitada a pedido do jogador.
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