VIP Club Player Casino - A retirada do jogador está atrasada.

Hello Ingger,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with VIP Club Player Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Did you forward them a new BTC address? Is there any update from the casino since? If still not, we will try to invervene.

Yes, they sent me the first installment 4 days ago, $250, now they still need to pay me installments. I will let you know if anything has changed.

Da poslali su mi prvu ratu pre 4 dana 250$ sada treba jos da mi uplate rate.javicu vam ako se nesto promenilo

Dear Nick,

We have reviewed this complaint. This Player's first installement of $250 is cleared on 15th October, 2022. And we have informed his second installment will be done in 3-4 business days. You might understand what do we mean business days.

As promised, we have already informed player that his 2nd installement will be done today. As we said, we have done the 2 nd installment too.

Kindly check this with player once.

Regards,

VIP Club Player

the second installment was paid to me today, how long do I have to wait for the third installment to be paid?

Hi,

Thanks for your confirmation here. Your final payment will be done in 3-4 business days. Once the payment is done, we will share you the details.

Regards,

VIP Club Player

Could it be a little faster that you try to pay me today or tomorrow because I'm waiting 24 days. If I may ask you

Da li moze biti malo brze da pokusate danas ili sutra da mi uplatite jer cekam 24 dana.ako mogu da vas zamolim

Please let us know once the last payment arrives.

today is 4 days since they paid me the second installment. It means that they should pay me the last installment today, because today is exactly 4 days.

Hi Ingger,

Your final payment has been done. Kindly let us know once you receive your funds.

Regards,

VIP Club Player

I am received btc

Thank you Ingger for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick