Nomini Casino - O jogador está insatisfeito com o RTP do cassino.

over 2500 euros gambled away at this casino without a win, I suspect the software has been manipulated.

The games often crash, so it has to be reloaded every time.

SOFTWARE does not run smoothly and the connection is disconnected.

There is no self-control function for this.

This casino is very dubious, I can only recommend everyone to keep their hands off this company.

über 2500 Euro bei diesem Casino verspielt ohne Gewinn, habe den Verdacht die Software ist manipuliert.

Die Spiele brechen oft ab, so daß es jedes Mal neu geladen werden muss.

SOFTWARE leuft nicht flüssig und die Verbindung wird getrennt.

Es gibt zu dem keine Selbstkontrolle Funktion.

Dieses Casino ist sehr unseriös, kann nur jedem empfehlen die Finger von diesem Unternehmen zu lassen.

Dear Calzone85,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing as I have explained to you a while ago in your previously submitted complaint (here). Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Nick

Dear Calzone85,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Is it possible for the casino to be controlled by a state authority?

software, fairness, etc.

that would be a sensible solution and would save players a lot of trouble in the future.

Think that the programs are set so aggressively to increase the profit of the operator even more.

With the current situation in the world, everyone is just trying to get the best out of themselves!

That's my opinion, everyone should think about it.

Gibt es die Möglichkeit das Casino von einer staatlichen Behörde zu kontrollieren?

Software, Fairness etc.

das wäre eine vernünftige Lösung und würde den Spielern in Zukunft sehr viel Ärger ersparen.

Denke das die Programme so aggressiv eingestellt sind um den Profit der Betreiber noch mehr zu steigern.

Bei der jetzigen Situation in der Welt versuchen allen nur noch das beste für sich rauszuholen!

Das ist meine Meinung da rüber sollte jeder mal nachdenken.

Dear Calzone85,

Currently the only solution is to contact the licensing authorities of the casino which have a complete overview of the happenings there. It's really hard to build up a case without any proof but they might look into it if you contact them but can't promise anything.

Unfortunately our hands are tied without a hard evidence and we will have no other solution but to close the complaint if there isn't any.

Is there anything else we can assist you with?

Dear Calzone85,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.