Bom dia,
Lamento informar que tenho uma reclamação sobre a Lalabet. Inicialmente, tudo parecia bastante divertido e agradável com este casino. Uma vez ganhei € 600 e outra vez € 480, o que foi ótimo, pois tudo isso foi ganho sem nenhum processo de verificação. Continuei a me envolver e jogar mais jogos, já que diria que sou um jogador bastante ativo. Então, uma noite, acertei em cheio - primeiro, ganhei alguns milhares, e isso rapidamente se transformou em quase € 17.000 - chegando a ultrapassar € 30.000. Pensando com inteligência, decidi descontar meus ganhos imediatamente. Consegui sacar € 7.500 e fiz exatamente isso. Ainda não houve pedidos de verificação... alguns dias se passaram e, embora eles já tivessem depositado dinheiro em minha conhecida conta do ABN duas vezes, de repente eles solicitaram a verificação. Levei algum tempo para atender a esse pedido. Depois disso, eu queria fazer outro depósito, mas eles me ofereceram a opção de sacar meus ganhos. Assim continuei a jogar e, entretanto, foi-me atribuído um manager VIP, o Artur, que me pareceu bastante simpático no início.
No entanto, as coisas mudaram enquanto eu estava na África do Sul. Devido a certas restrições, não consegui jogar todos os jogos que queria. No entanto, consegui ganhar alguns jogos de slot e recebi uma oferta de bônus atraente. No entanto, meus problemas com a quantia considerável que não consegui reivindicar me deixaram frustrado. Em seguida, visitei o site da Lalabet no Guru e me deparei com duas críticas negativas, uma das quais de um crítico alemão cujas circunstâncias pareciam espelhar as minhas, especialmente em termos de atraso no pagamento em caso de grandes ganhos. Os ganhos menores foram transferidos para minha conta ABN em poucos dias, mas enfrentei problemas reais quando se tratava de uma quantia substancial.
Aprendi no site deles que os jogadores holandeses não podem jogar lá - um fato que eu desconhecia e achava que era ilegal. Mas mesmo depois de apontar essa ilegalidade, ao invés de me bloquear, continuaram me incentivando a jogar. Recebi dinheiro de volta duas vezes, € 1.500 e outros € 400, entre outras pequenas quantias. Então, em essência, quase toda a quantia que apostei foi meu próprio dinheiro. Esta tarde, eu os confrontei com essas questões, mas todas as minhas perguntas ao VIP foram evitadas. Às vezes, eles até me bloqueavam inexplicavelmente.
Eu pessoalmente gosto de jogar roleta e já tive casos no passado em que a bola caiu no zero, mas minha conta mostrou zero - um problema que eu estava discutindo com eles. Hoje, meu gerente VIP me informou inesperadamente que fiz um saque; embora, que eu saiba, não tenha. E agora minha conta foi encerrada sem que eu pedisse dinheiro. Eles nem divulgaram o valor da retirada. No entanto, felizmente, tirei screenshots de todas as nossas conversas. Eu dei a eles até as 13h de amanhã para divulgar o valor. Eu gostaria que vocês, Guru, lessem as resenhas aqui, especialmente a alemã que teve uma experiência quase idêntica e acabou nunca mais tendo notícias deles. Minha verificação está completa e no papel também, pois de repente eles perguntaram esta noite se eu gostaria de prosseguir com isso. Acredito que isso seja pura fraude e, dada a quantidade de evidências que coletei, agradeceria se o Guru pudesse investigá-lo.
Atenciosamente, Dave
Good morning,
I regret to inform that I have a complaint about Lalabet. Initially, everything seemed quite fun and enjoyable with this casino. I won once €600 and another time €480, which was great since all of this was won without any verification process. I continued to engage and play more games since I'd say I'm quite an active gambler. Then, one evening, I struck it big - first, I won a few thousand, and this quickly turned into nearly €17,000 - at one point even exceeding €30,000. Thinking smartly, I decided to cash in my earnings right away. I was able to take out €7,500, and I did just that. There were still no requests for verification... a couple of days passed, and although they had previously deposited money into my well-known ABN account twice, they suddenly requested verification. It took me some time to comply with this request. After that, I wanted to make another deposit but they offered me the option to cash out my winnings. So I continued to play and in the meantime, I was assigned a VIP manager, Artur, who seemed quite amiable at the start.
However, things took a turn while I was in South Africa. Due to certain restrictions, I was unable to play all the games that I wanted to. Nevertheless, I managed to win a few slot games and received an attractive bonus offer. However, my issues with the sizable sum I was unable to claim left me frustrated. I then visited Lalabet's website on Guru and stumbled upon two negative reviews, one of which by a German reviewer whose circumstances seemed to mirror my own, especially in terms of the issue of slow payment in case of big winnings. The smaller winnings got transferred to my ABN account within days, but I faced real trouble when it came to the substantial amount.
I learned from their website that Dutch players aren't allowed to gamble there – a fact I wasn't aware of and I felt this was illegal. But even after I pointed out this illegality, instead of blocking me, they kept encouraging me to play. I had received cash back twice, €1500 and another €400 amongst other small amounts. So, in essence, almost the entire sum I wagered was my own money. This afternoon, I confronted them with these issues, but each of my inquiries to the VIP was sidestepped. Sometimes they even inexplicably blocked me.
I personally enjoy playing roulette and have had instances in the past where the ball landed on zero but my account showed zero - an issue I was taking up with them. Today, my VIP manager informed me unexpectedly that I have made a withdrawal; though, to my knowledge, I haven't. And now my account has been closed without my asking for any money. They wouldn't even disclose the withdrawal amount. However, luckily I have taken screenshots of all our conversations. I have given them until 13.00 tomorrow to disclose the amount. I would like you guys, Guru, to read the reviews here, especially the German one who had an almost identical experience and eventually never heard back from them. My verification is complete and on paper too, as they suddenly inquired tonight if I would like to proceed with it. I believe this to be sheer fraud and, given the amount of evidence I've collected, I would appreciate it if Guru could look into it.
Best regards, Dave
Goedemorgen,
hierbij helaas een klacht over lalabet . Het begon allemaal heel leuk , prettig casino en ik won een keer €600 en keer 480 € leuk want dit alles zonder de verificatie. Vervolgens speelde ik leuk verder ( ben best redelijk gokker ) toen won ik op een avond flink ..eerst paar duizend , dat werd al snel bijna 17.000 euro ( zelfs boven de 30.000 gestaan . Ik dacht wijs te zijn om direct het gewonnen bedrag te incasseren. Ik kon tot 7500€ en dat deed ik ook . Nog steeds geen verification gedaan … gingen paar dagen overheen , en ondanks dat ze al twee keer op mijn bekende abn nummer geld gestort hadden , wilde ze nu ineens dat wel doen . Nou daar ging wat tijd overheen , en vervolgens wilde ik weer deposit maar gaven meteen de optie of ik het gewonnen geld wilde opnemen . Dus daar ging het speelde ( vervolgens had ik ook een VIp manager .. Artur …. Heel aardig in het begin. Maar ik ben op dit moment in Ziud Afrika .. en kon niet alle spelen spelen ivm restricties. Had uiteindelijk wel wat gewonnen wat slots .. had keer leuke bonus gehad , tot nu toe balen van dat grote bedrag . Vervolgens ging ik op de websitebezoek van guru en daar las ik twee hele slechte reviews .. de Duitser review leek erg op die van mij . Met slech uitbetalen van
grote bedragen ( expres ) want die twee kleine stonden binnen paar dagen op mijn abn rekening. Toen kwamen de echte problemen … ik las op de website dat Nederlandse gokkers helemaal daar niet mogen gokken ( screenshot ervan ) ik dit gemeld dat het eigenlijk illegal is wat ze doen. En ik dacht als ik niet mag spelen dan blokken ze wel . Overigens twee keer cash back gehad €1500 en nog keer €400 en wat kleine … dus die 30.000 en wat ik allemaal is bijna je eigen geld. Nu vanmiddag was toppunt ik confronteer ze daarmee , maar bij elke vraag. Die ik aan de Vip stelde werd eromheen gedraaid . Zelfs twee keer zomaar geblokt . Nu speel ik graag roulette en wat ik al keer eerder heb meegemaakt … bal op zero maar zero op de account ( dus ik was daar ook mee bezig ) nu zegt mijn Vip manager dat ik een opname heb gedaan ( ben mijzelf van geen kwaad bewust . En nu is het account gesloten . Dit alles zonder dat ik ergens om geld heb gevraagd . Ze willen mij niet zeggen wat voor bedrag ( gelukkig heb ik van alle gesprekken screenshots… ik heb ze tot morgen 13.00 om iig het bedrag te zeggen . Nu moeten jullie lezen hier op guru dat bij de reviews een Duitser precies hetzelfde , en uiteindelijk ook nooit meer iets gehoord . Overigens is mijn verification ok ( ook op papier ) want ze kwamen ineens vanavond of ik dat nog wilde doen . Dit is echt pure oplichters en omdat ik zoveel screenshot heb zou ik graag willen of guru kan meekijken ?
met vriendelijke groet, Dave
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